OfficeAdministration Customer Service Support Lv1

Wayzata, MN - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description: MAX BILL RATE: BR/HR.

Schedule: Monday through Friday 7:45 AM - 4:15 PM CST

The Customer Service Support 1 Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake confirmation processing and this role you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
*Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.*Assist in updating internal stakeholders on order status and any issues.*Support the generation of order related documents as outlined in established processes.*Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation processing and fulfillment.*Support simple customer orders to confirm credit contract pricing stock allocation and transportation availability alignment.*Follow standard procedures regarding order status invoices contract balances and share information needed to complete an order to customer facing customer service representatives.*Handle moderately complex clerical administrative technical or customer support issues under general supervision while escalating more complex issues to appropriate staff. *Other duties as assigned**Minimum Qualifications*High school diploma secondary education level or equivalent*Two years of related work experience.**Preferred Qualifications*

Entry level customer service experience
Technical experience including MS Office Outlook

Required Qualifications
High school diploma or equivalent
1-2 years experience in mail & delivery services
Basic PC knowledge Microsoft OutlookWord & Excel
Ability to lift up to 35 lbs.
Effective verbal and written communication skills

Preferred Qualifications
1-2 years of dock experience.

PLEASE REFER TO ATTACHED JOB DESCRIPTION

Must complete a background check only.
Additional Sills: