Network Engineer L1
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Posted on:
Yesterday
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2 Vacancies
Job Summary
Job Title: Network Engineer L1
Location: Navi Mumbai
Job Type: Full-Time
Experience: 0.6 2 Years
Budget: Up to 3.5 LPA
Job Overview
We are looking for a motivated and technically sound L1 Network Engineer to provide first-level support for network operations troubleshooting and monitoring. The ideal candidate should have basic knowledge of networking technologies and a willingness to learn and grow within the team.
Key Responsibilities
Monitor network performance alerts and incidents using NMS tools.
Perform first-level troubleshooting of LAN WAN Router Switch and Firewall related incidents.
Log track and resolve tickets as per SLA guidelines.
Escalate unresolved issues to L2/L3 teams with proper documentation.
Provide support for network outages and coordinate with ISP vendors as needed.
Assist in installation configuration & maintenance of basic network devices.
Perform routine health checks for network devices and services.
Maintain network documentation inventory and incident reports.
Support end-users with connectivity issues (Wi-Fi/LAN/VPN).
Ensure adherence to change management and IT security policies.
Required Skills & Knowledge
Basic understanding of TCP/IP DNS DHCP VLAN Routing & Switching concepts.
Hands-on exposure to Cisco or similar network devices (routers/switches).
Knowledge of firewalls (Fortigate / Palo Alto / Cisco ASA) basic understanding is sufficient.
Understanding of LAN cabling patching and basic hardware troubleshooting.
Familiarity with ticketing systems and monitoring tools (SolarWinds PRTG Zabbix optional).
Good communication analytical and problem-solving skills.
Qualifications
BE / / Diploma in Computer Science IT Electronics or related field.
CCNA certification (preferred) or training completed.
Work Schedule
Rotational shifts (including night shifts if required).
On-site working from Navi Mumbai location.
Required Skills:
ciscoskillsbasicdocumentationdevicesnetwork devicestroubleshootingit
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