Head of UIR China

Job Mission and Role Purpose

• This position is responsible for managing theUIR (Upgrades Installation & Relocations) teamin the China region. Reporting to the Head of Customer Support China the role involves developing and executing long-term strategies and tactical goals for regional UIR organization. The incumbent will lead the organization to achieve sector strategies objectives and operations roadmaps. As a core member of the China Customer Support Management team the role also involves driving business and people initiatives across the CS China organization.

Job Description

Key Responsibilities

• Customer & Stakeholder Management

• Build and maintain networks with key customer/partner stakeholders; establish joint business plans.
• Able to provide input to Twinscan Factory and UIR central on future installations and strategic decisions
• Support worldwide UIR business through cross-region collaboration and deployment.
• Accountable for cross-functional risk assessment and mitigation strategies.
• Minimize customer complaints and maximize satisfaction through issue resolution and escalation management.

• Leading Business:

• Translate global mission into actionable regional strategies and aligned objectives. Define communicate and execute inspirational mission vision values and strategy for the UIR organization
• Develop and manage complex projects aligned with key business objectives to continue drive business value and capture opportunities for breakthrough.
• Execute the regional business plan to deliver financial and strategic goals with long-term planning.
• Balance medium and long-term priorities in a dynamic strategic and tactical business environment.

• Operational Excellence

• Safety: Manage/monitor safety of employees (including visitors) in working place (Office Customer Fab Travel. etc.)
• Be accountable for execution of UIR operations including system upgrades installations and relocations.
• Ensure predictable cycle time quality and efficiency in all operational activities.
• Set annual priorities with KPIs monitor progress via dashboards and reviews and allocate resources effectively.

• People/Talent/Organization Development

• Develop people strategies to enhance performance and support organizational transformation.
• Coach and develop UIR team managers to strengthen leadership and business acumen.
• Foster ASMLs culture of Challenge Collaborate and Care; build a high-performance team through vision motivation and support.
• Optimize organizational design and effectiveness lead implementation of improvements.
• Own talent management develop pipelines and identify future leaders.
• Anticipate future skill gaps and drive capability growth.

Knowledge Skills & Experience Requirements

• Extensive experience in semiconductor industries with strong knowledge in lithography equipment (theory architecture modules) including MI and refurbish processes.
• Expertise in the full installation chain including shipment airport unloading move-in requirements and return logistics.
• Proven customer relationship management skills: ability to understand customer needs and manage escalation.
• Strategic planning and execution capabilities.
• Embrace challenges with a can-do mentality; able to identify and pioneer new initiatives to continuously improve the operation efficiency and productivity.
• Work with flexibility and resilience able to handle uncertainty and operational dynamics (e.g. mass pull-ins shipment date changes).
• Be humble down to the earth and able to guide teams toward desired outcomes.
• Experience of leading large diverse organizations with effective team management.
• Experience of managing vendors and drive business efficiency through collaboration with them.
• Visionary leadership with goal setting strategic planning and resource allocation.
• Strong talent development and succession planning capabilities.
• Excellent communication skills in bothEnglish and Chinese.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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