Technical Customer Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Part identification to support Spare part business for Legacy equipment
- Support on Part clarification with COCs / ESCs
- Support on PLC software programming for Legacy equipment
- Design of machine Modernization and upgrading projects (CAD BOMs Components research etc.) based on Market requirement for Legacy equipment
- Prepare Modernization quotations to support Area Sales Manager Modernization business
- Maintain documentation (modernization BOMs installed machine BOMs user manuals internal technical document etc.)
- Define economical recommendation / alternative solution for obsolete parts.
- Customer visits are sometimes required to assist Area Sales Managers in negotiation with customers and present solutions.
Qualifications :
- Bachelors degree in engineering or related fields
- 23 years of experience in sales support field service engineering or operations within a manufacturing or service environment
- Project management experience is an advantage
- Proficient in MS Office and CRM; experience with SAP is preferred
- Good command of English both spoken and written
- Hands-on detail-oriented with strong analytical skills
- Excellent communication and interpersonal abilities
- Ability to work independently and lead cross-functional teams
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Gemeinsam mit 6.300 Kolleg:innen weltweit sind wir der strategische Partner der Pharma- und Lebensmittelindustrie für Prozess- und Verpackungstechnik. Mit reibungslosen Prozessen, innovativen Technologien und nachhaltigen Lösungen helfen wir unseren Kunden, ihre Ziele zu erreichen. Wi ... View more
