Responsible for overseeing hotel occupancy and promoting the efficient operation of
front desk bell desk valet transportation housekeeping and casino porters ensuring
appropriate service to hotel guests.
Manage hotel and related departments to ensure maximum occupancy efficiency
and revenue.
Hire supervise train evaluate work performance and administer discipline for
team members.
Maintain knowledge of industry practices hotel markets and statistical data.
Possess knowledge of room rates types and availability.
Responsible for property public area cleanliness and sanitation.
Maintain and ensure proper par levels of supplies and equipment.
Coordinate special events and promotions with other departments.
Resolve customer complaints or disputes.
Ensure compliance with established company policies and procedures.
Develop operating budgets and meet established goals.
Other duties as assigned by management.
Qualifications :
Thorough understanding of hotel computer system.
Minimum 3 years supervisory experience and 5 years hotel experience.
Bachelors degree in hospitality or management preferred.
Gaming and hospitality experience preferred.
Ability to operate LMS CMS Stratton Warren Control Tex and Microsoft Office
applications.
Knowledge of hotel key system.
Ability to communicate in English.
Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more