Training Consultant
Posting Title: Training Consultant
Team: Customer Success Learning and Development
Primary Location hub-based (Pune)
Travel: No
Job Summary
As a Training Consultant you play a critical role in driving client satisfaction by delivering high-quality relevant learning experiences that empower clients to maximize the value of NIQ data. Your work directly supports associate performance by upskilling team members. Through effective training delivery and collaboration you contribute to key business outcomes including improved client retention operational efficiency and the successful rollout of new initiatives.
Responsibilities
Delivers interactive software and analytic virtual training to local and international clients in English and local language using pre-defined global curriculum as a base
Answers questions during the sessions
Works with local teams to localize training where needed
Delivers training to internal associates based on defined internal Academy content
Achieves agreed training satisfaction scores
Assists in the maintenance of basic digital content such as Job Aids and Report Guides
Communicates regularly and proactively with team members in multiple time zones through appropriate channels such as e-mail TEAMS collaboration using comments etc
Ensures all tracking mechanisms are kept up to date
Qualifications and Experience
Bachelors Degree
1 year of experience in a corporate setting
Mastery and practical usage of written and verbal English in a corporate setting
Advanced proficiency in MS Office (Excel Powerpoint and Word)
Experience delivering presentations or training in a virtual environment
Proactive problem-solving and resourcefulness
Adaptability to diverse audiences and learning needs
Commitment to continuous improvement and feedback
Knowledge of NIQ data (RMS and/or CPS) and Discover is preferred.
Additional Information :
Our Benefits
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more