Head of CDD Operations (TallinnBudapest)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Were looking for a leader to architect the future of our global CDD Operations.
Your Mission:
To forge a world-class KYC Operations function that balances iron-clad compliance with a lightning-fast seamless customer experience. You will participate in creating an operation that is not only the best today but is built to anticipate and meet the challenges of tomorrowall in a scalable and efficient way.
Heres how youll make an impact:
Architect the Future: You wont just manage a function; youll design its vision and strategy. You will set the roadmap for how we make our processes more compliant efficient and scalable with an unwavering focus on the customer.
Build an Engine of Excellence: You will transform our customer onboarding journey leveraging data and user insights to create an experience that is both robust and intuitive. From optimizing our vendor ecosystem to implementing cutting-edge metrics and governance you will be the driving force behind our operational excellence.
Cultivate a Generation of Leaders: Your people strategy will define career paths foster a culture of high performance and continuous improvement and ensure we have the right leaders in place to execute our ambitious vision.
- Bridge Operations and Innovation: You will be the crucial partner to our Product and Compliance teams. Your operational insights and strategic direction will directly influence the development of market-leading KYC products that delight our customers and set new industry standards.
Qualifications :
This role is for you if you are:
A Seasoned Operations Leader: You have a proven track record of 10 years in Operations (ideally KYC/AML financial crime compliance or a related function) and 8 years of experience leading and scaling large multi-locational teams.
A Strategic Thinker: You see the big picture. You have deep fluency in the global KYC/AML regulatory landscape and can translate complex requirements into actionable forward-looking strategies.
Data-Driven to your Core: Data is your compass. You are adept with analytics tools (like Looker Superset) and use them to uncover insights drive decisions and measure what matters.
An Exceptional Communicator & Influencer: You can articulate a compelling vision to diverse audiences from your team on the ground to C-level executives. You build strong relationships and can collaborate effectively across the entire organization.
- A Proactive Driver of Change: You have a relentless sense of ownership. You thrive in fast-paced environments excel at navigating complexity and have a history of identifying and closing process gaps to deliver outstanding results.
Additional Information :
Hiring process:
- Recruiter screen (30-45 min)
- 1st interview (60 min)
- 2nd interview (60 min)
- Final interview (60min)
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
