Remote Norwegian Tech Support Role in Portugal!

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Remote Norwegian Tech Support Role in Portugal!

Position: Tech Support for Smart Lighting Devices
Language: Norwegian Native English (B2)
Location: Work from home in Lisbon (Candidates from Coimbra to Algarve accepted)
Start Date: 4 September 2024 Onsite 25 September remote.
Employment Type: Full-time 6-month contract

Schedule:

Monday to Friday (including bank holidays)
Rotational shifts: 07:00 AM to 07:00 PM
Weekends off

Compensation:

Competitive salary
Meal allowance: 7.23 per day
Internet allowance: 20 per month
Health insurance: Free after 6 months

Responsibilities:

Handle technical customer contacts via phone email chat and social messaging channels
Provide clear and practical information
Assist with pre-sales inquiries general questions and technical support issues
Manage and escalate customer issues
Collaborate with other technicians to resolve or close help tickets

Join Our Team!
Be part of a leading company in lighting solutions for professionals consumers and the Internet of Things. Our energy-efficient products and services enhance light quality making lives safer businesses more productive and cities more livable.

Apply now and illuminate your career!

Remote Norwegian Tech Support Role in Portugal! Position: Tech Support for Smart Lighting DevicesLanguage: Norwegian Native English (B2)Location: Work from home in Lisbon (Candidates from Coimbra to Algarve accepted)Start Date: 4 September 2024 Onsite 25 September remote.Employment Type: Full-time...