Solutions Engineer- Pakistan Based

Lead the Future of Dentistry.

Overjet is the world-leader in dental AI. Already thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now were looking for talented people to fulfill our mission: improve oral health for all.

Overjet is where builders become leaders. Everyone here loves to make new things: new products new partnerships new content and a new category of AI technology. And as Overjet grows ridiculously fast so will you.

Simply put theres no better place to accelerate your career. Come join us!

The Role

Overjet is seeking a Solutions Engineer to serve as a pivotal technical anchor for our customers. This role is responsible for the end-to-end technical implementation and successful onboarding for all customers utilizing our core AI product IRIS and our Revenue Cycle Management (RCM) solutions.

The ideal candidate possesses deep technical aptitude exceptional customer communication skills and the drive to quickly understand and integrate complex technical systems. You will translate customer requirements into deployable solutions execute the technical setup and act as a primary technical liaison ensuring a seamless high-quality customer experience from kickoff through go-live.

Responsibilities

As the Solutions Engineer you will be responsible for the full lifecycle of product deployment and customer onboarding spanning technical strategy hands-on execution and expert customer communication:

• Serve as a primary point of contact for customer implementations ensuring smooth onboarding and technical setup.

• Own the Technical Implementation Lifecycle: Serve as the primary technical point of contact ensuring a smooth timely and successful technical setup for customer implementations across all company products.

• Design and Execute Solutions: Translate unique customer technical environments and business requirements into effective implementation strategies and the best possible technical solutions.

• Technical Scoping and Alignment: Conduct detailed technical scoping calls to gather requirements manage implementation timelines and ensure alignment on deliverables across internal stakeholders (Sales Engineering Customer Success).

• Hands-on Configuration: Perform all necessary hands-on technical configuration user management system integrations and data pipeline tasks for successful deployment.

• Quality Assurance: Ensure all customer technical engagements consistently exceed expectations for response quality timeliness and the overall customer experience.

Qualifications

• 3 years of experience in a customer-facing technical position (e.g. Solutions Engineer Implementation Engineer Technical Account Manager).

• Strong written and verbal communication skills with the ability to clearly convey complex technical concepts to non-technical business and clinical audiences.

• Proven technical proficiency in:

  • Query Tools and Database Systems (e.g. SQL).

  • Cloud environments and basic networking/IT knowledge (e.g. AWS GCP Azure).

  • Scripting/Programming languages like Python are a plus!

• Strong ability to evaluate troubleshoot and follow-up on complex technical and integration issues.

• A passion for delivering exceptional customer service and acting as a proactive problem-solver.

• Ability to work independently manage multiple complex projects simultaneously and thrive in a fast-paced high-growth environment.

• Bachelors Degree in Computer Science or a related technical field is strongly preferred.

Why Overjet

• Competitive Compensation and Equity

• Hybrid workplace that provides flexibility vibrant in-person workspaces and the ability to build strong connections across all of Overjet - regardless of location

Our Hybrid Workplace

We have a unique hybrid workplace at Overjet which combines the teamwork of meeting in person with the flexibility of working from anywhere.

Many of our positions are based in San Mateo New York City Boston Salt Lake City and Lahore. The Jetsetters who live in these geo-hubs come to the office on Tuesdays and Wednesdays while having the option to work from home the rest of the week.

Our People Team is happy to answer any questions about what hybrid work means for your specific role!

Overjets Values

• Excellence: We set ambitious goals and strive for excellence.

• Velocity: We focus act with urgency and deliver results.

• Ownership: We take ownership dive deep and solve problems.

• Win-win: We play to win setting ourselves and our customers up for success.

• Growth: We stay curious seek feedback and continuously learn and grow.

Company Recognition

• Honored as one of the2025 Best Places to Work by Built Inand2024 Best Places to Work by Built In

• Named one of the TIME Best Inventions of 2024

• Recognized inNewsweeksMost Loved Workplaces in America 2024

• Won the Dental Health category at theDigital Health Awards 2024 and2024 Best Places to Work by Built In

• Recognized as one of theTop Startups of 2023 by LinkedIn

• Named one of the2023 Worlds Most Innovative Companies byFast Company

• Included on the definitive2022 Forbes AI 50

• Featured inBloombergForbesFast Company andTechCrunch

EEOC

Overjet is an equal opportunity employer. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We believe diversity enriches our team so we hire people with a wide range of identities backgrounds and experiences. Even if you dont meet 100% of the qualifications for this job we strongly encourage you to apply!

If you are a Colorado resident: Please contact us by emailing to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.