After Sales & Service Executive

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

About Uplift:

Uplift is a dynamic agency specializing in global talent search covering EMEA LATAM USA and APAC. With successful placements in 52 countries we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks AI and advanced recruitment tools. Beyond recruitment we engage with our audience through our podcast newsletter and webinars ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Our client is a technology company delivering innovative solutions tailored for businesses in packaging printing and retail industries.

They are looking to hire an After Sales & Service Executive for their operations in Europe. The role is critical in supporting customers across the printing and packaging industry ensuring smooth after-sales service technical assistance and customer satisfaction.

Location
The After Sales & Service Executive will be based in Barcelona Spain.

JOB DESCRIPTION

Customer Interaction

Manage customer emails and queries.
Ensure strong customer follow-up
Prepare quotations
Provide exceptional customer service to ensure customer delight

ERP

Process transactions accurately and efficiently through ERP system
Maintain & update the technical database

Catalogue

Assist in building a spare part catalogue for consumables and fast rotation spare parts.
Be involved in building and digitization of knowledge

Dispatch

Collaborate with the teams to achieve sales targets by ensuring timely shipping and receiving the goods

Reports & Analysis

Prepare monthly reports for business analytics

General

Ability to work in a self-guided manner (particularly in the absence of supervisor) and be a solution-based thinker
Uphold the companys policies and procedures ensuring compliance with safety and security regulations.

Qualifications/ Competencies

University degree in Industrial or Mechanical or Electrical or related degree
Mechatronics knowledge will be appreciated
Experience: 0-3 years
Fresh graduates are welcome to apply
Experience in printing industry will be appreciated
Experience of working in Service Division or Remote Support will be appreciated

Skills

Fluent Spanish and English
Strong negotiation skills
Proficiency in digital tools and Microsoft Office in particular Microsoft Excel

About Uplift: Uplift is a dynamic agency specializing in global talent search covering EMEA LATAM USA and APAC. With successful placements in 52 countries we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach inte...