Fraud Investigation Specialist

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Are you naturally curious detail-oriented and passionate about uncovering the truth
Join our dynamic Fraud Prevention team in Barcelona and help protect a leading global marketplace from fraudulent activity while growing your career in a supportive international environment.

What Youll Do:

As a Fraud Investigation Specialist youll play a key role in detecting analyzing and resolving potential fraud cases to keep our marketplace safe and trusted.

Your day-to-day will include:

Investigating and verifying suspicious or high-risk activity using advanced internal tools and clear processes.
Reviewing customer-submitted documents and validating authenticity with accuracy and discretion.
Managing and resolving fraud cases within strict timelines ensuring timely and fair outcomes.
Tracking pending documentation and following up with customers as needed.
Maintaining precise records and adhering to internal SLAs and compliance standards.
Communicating professionally with customers and internal teams even in sensitive or escalated situations.
Identifying patterns sharing insights and helping improve fraud prevention workflows.

What You Bring:

Were looking for someone who is analytical proactive and confident in making data-driven decisions.

Youll be a great fit if you:

Speak German at C1 level and English fluently.
Have 6 months of experience in fraud prevention risk analysis or back-office support in a digital marketplace environment.
Consistently meet KPIs and bring a high level of accuracy to your work.
Have excellent communication skills empathy and adaptability especially under pressure.
Are comfortable with OS-level systems (iOS Android Windows) and operational tools like CRMs or tracking platforms.
Work autonomously think critically and always aim for root-cause solutions.
Are dependable punctual and maintain strong professional ethics.

Why Youll Love Working With Us:

We believe in empowering our people to grow contribute and make an impact.
Heres what we offer:

Permanent full-time position (39h/week) - Monday to Friday 9:00 - 18:00
Competitive salary: 20000- 23000 gross/year bonus
Beautiful Barcelona office in a vibrant international environment
Fully paid training to set you up for success
Career development plan and access to specialized courses

Ready to make a real impact
Join us in building a safer digital world one investigation at a time.

Apply now and become part of our Fraud Prevention team in Barcelona!

Are you naturally curious detail-oriented and passionate about uncovering the truth Join our dynamic Fraud Prevention team in Barcelona and help protect a leading global marketplace from fraudulent activity while growing your career in a supportive international environment. What Youll Do: As a Fr...