Finnish-Speaking Travel Agency Customer Support in Barcelona!

Exciting Job Opportunity: Finnish-Speaking Onsite Travel Agency Customer Support in Barcelona (Locals Only)

Are you a Finnish-speaking local in Barcelona with a passion for travel and a desire to provide exceptional customer service We have a fantastic opportunity for you to join our dynamic team as a Customer Support Agent at a leading global travel agency. If you thrive in a fast-paced multicultural environment and are eager to make a positive impact on travelers journeys this is the perfect role for you!

What We Offer:

• Location: Barcelona onsite only offering the chance to work in a vibrant international city.
• Full-time position with a competitive salary package tailored to your experience and performance.
• Be part of a supportive and inclusive work environment within a global travel company collaborating with team members from diverse cultural backgrounds.
• Opportunities for career development and growth within the company with the potential to advance into more senior positions.
• Continuous learning with training programs designed to enhance your travel knowledge and customer service skills.

Your Responsibilities:

• Serve as the first point of contact for Finnish-speaking customers handling their travel inquiries bookings and support needs.
• Resolve customer issues efficiently and effectively ensuring a high level of satisfaction and maintaining a positive customer experience.
• Communicate professionally via phone email and chat providing clear and accurate information on travel options policies and procedures.
• Work closely with our internal teams to ensure seamless operations including coordinating with sales marketing and logistics departments.
• Contribute to improving processes and services by providing feedback on customer interactions and identifying potential areas for enhancement.

What Were Looking For:

• Native Finnish speaker with strong communication skills in English (both written and verbal).
• Previous customer service experience (preferably within a travel agency or similar industry) is highly valued but not required.
• Enthusiasm for travel and a strong desire to help customers plan their perfect trips making memorable experiences possible.
• Ability to work well under pressure manage multiple tasks and meet deadlines in a fast-paced environment.
• Must already be based in Barcelona as this is an onsite role and is open to locals only.
• A friendly proactive and solution-oriented mindset with excellent interpersonal skills.

Why Join Us

• A chance to work in the heart of Barcelona one of Europes most exciting and vibrant cities with plenty of opportunities to enjoy the local lifestyle while working in a creative and innovative environment.
• Access to exclusive travel discounts allowing you to explore new destinations and deepen your passion for travel.
• Collaborative culture where your contributions are valued and you have the opportunity to grow both personally and professionally.
• Regular team-building events and social activities fostering a positive and engaging workplace atmosphere.

If you are a Finnish-speaking local looking to embark on an exciting new career in travel customer support wed love to hear from you! Apply today and take the next step towards a fulfilling role where you can help travelers from around the world create unforgettable experiences!