Job Description:
Provide real-time assistance to travelers regarding bookings schedule changes and travel requirements. The Travel Support Representative acts as the first point of contact for customer support and issue resolution.
Key Qualities:
-
Strong customer service orientation
-
Calm and diplomatic approach
-
Active listening and empathy
-
Clear communication under time constraints
Qualifications:
-
Ability to manage multiple requests efficiently
-
Solid typing and computer navigation skills
-
Proficiency in English (additional languages a plus)
-
Comfortable handling client inquiries via chat email or phone
Job Description: Provide real-time assistance to travelers regarding bookings schedule changes and travel requirements. The Travel Support Representative acts as the first point of contact for customer support and issue resolution. Key Qualities: Strong customer service orientation Calm and dipl...
Job Description:
Provide real-time assistance to travelers regarding bookings schedule changes and travel requirements. The Travel Support Representative acts as the first point of contact for customer support and issue resolution.
Key Qualities:
-
Strong customer service orientation
-
Calm and diplomatic approach
-
Active listening and empathy
-
Clear communication under time constraints
Qualifications:
-
Ability to manage multiple requests efficiently
-
Solid typing and computer navigation skills
-
Proficiency in English (additional languages a plus)
-
Comfortable handling client inquiries via chat email or phone
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