Branch Manager Express & Courier

Al Wakrah - Qatar

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Job Title: Branch Manager

Job Location: Al Wukair Qatar (on-site)

Reporting to: Owner

Position Overview

The Branch Manager will be responsible for leading and growing the Qatar operations overseeing both day-to-day activities and business development initiatives. This role requires a seasoned logistics professional with strong leadership abilities deep industry knowledge and a proven track record in driving operational excellence and commercial growth.

Key Responsibilities

1. Operations Management

Oversee daily branch operations ensuring smooth and efficient workflow across all functions.
Manage the warehouse delivery network and administrative processes.
Ensure adherence to operational KPIs including On-Time Delivery (OTD) shipment accuracy and service quality.
Implement and maintain operational policies SOPs and best practices.
Ensure compliance with local regulations and internal corporate standards.

2. Business Development & Sales

Lead commercial efforts to expand the client base and drive new business acquisition.
Develop and execute sales strategies to achieve monthly revenue targets.
Identify market opportunities build strategic partnerships and enhance brand positioning in the Qatar market.
Maintain strong relationships with new and existing customers to ensure retention and satisfaction.

3. Financial & Performance Management

Oversee branch P&L focusing on revenue growth cost control and profitability.
Prepare regular performance reports and forecasts for senior management.
Monitor key financial KPIs and implement corrective actions where required.

4. Team Leadership

Build mentor and manage the local team as the operation scales.
Ensure staff adhere to performance standards operational processes and customer service expectations.
Promote a positive and productive work environment while fostering continuous improvement.

5. Compliance & Quality Assurance

Ensure full compliance with Qatars local regulations industry requirements and internal policies.
Oversee quality standards related to service delivery and shipment handling.
Support audits risk assessments and regulatory inspections as needed.

Key Performance Indicators (KPIs)

Monthly Revenue Growth
New Business Acquisition
Operational Efficiency: OTD % accuracy rates turnaround times
Profitability & Cost Control
Customer Retention & Satisfaction Scores

Requirements:

Experience & Background

Minimum 10 years of experience in the courier/logistics industry.
Strong familiarity with the GCC logistics market.
Proven track record in both operations and business development.
Prior leadership experience managing multi-functional teams.

Skills & Competencies

Strong commercial acumen with the ability to drive business growth.
Solid understanding of logistics operations service delivery and warehouse management.
Excellent communication negotiation and customer relationship skills.
Strong analytical and problem-solving abilities.
Leadership mindset with the ability to scale teams.

Job Description Job Title: Branch Manager Job Location: Al Wukair Qatar (on-site) Reporting to: Owner Position Overview The Branch Manager will be responsible for leading and growing the Qatar operations overseeing both day-to-day activities and business development initiatives. This role require...