HR Services Senior Coordinator (HR Letters)
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
JoinaHigh-PerformanceCultureThatDrivesInnovationandExcellence
AtVertivwedontjusthiretalent - criticaldigital infrastructurewearescalinguptomeetthedemandsofAIdatacentersandnext-gentechnologyandweneedboldhigh-performingindividualslikeYOUtotakeustothenext level.
WhyVertiv
- High-PerformanceCulture:Weempoweryoutothinkbigexecutewith excellenceanddeliverimpact.Ourperformance-drivenmindsetrewardsthose whochallengethestatusquo50CEOAwardsaregivenannuallytorecognize toptalentmoving the needleforward.
- LeadershipWithoutLimits:LeadershipatVertivgoesbeyondjusttitlesitsaboutaccountabilitytrustandownership. Ourleadersengageanddrivewithcollaborationinnovationandcustomer-centricthinkingsettingthefoundationfor anaction-focused culture.
- Limitless Growth & Learning:We believe in continuous development. Whether throughrotational programs or high-impact projects youll have the opportunity toexpand your expertise and grow your career.
- APlaceforEveryone:OurcommitmenttoInclusionensuresthatallemployees uniquestrengthsandperspectivesarevalued.Yourvoicemattersyourgrowthis prioritized and your success is celebrated.
POSITION SUMMARY
The HR Senior Coordinator plays a key role in the efficient and consistent delivery of HR letter generation processes. This role is responsible for providing support for process transitions overseeing processes with global scope and driving continuous improvement initiatives. This role ensures timely accurate and standardized letter creation while supporting knowledge management onboarding and operational excellence. This position collaborates closely with the HR Supervisor and other stakeholders to ensure high-quality service delivery.
RESPONSIBILITIES
- Process Management
- Ensure the timely and accurate creation of HR letters in alignment with internal SLAs and quality standards.
- Maintain consistency across letter templates and related processes.
- Work with internal partners to streamline workflows and eliminate inefficiencies.
2. Transition Management
- Support project transition activities with proper documentation
- Prepare the information needed for regular cadence meetings with stakeholders and process owner
- Recommend optimization of the transitioned activities as necessary
3. Reporting & Stakeholder Communication
- Prepare and submit weekly and/or monthly report to stakeholders and ad-hoc report requests as needed by the business.
- Compliance audit report or Ad-hoc report as needed by the business.
- Resolve and/or escalate complex cases to process owners when needed.
4. Process Improvement Initiative
- Support processes improvement projects within teams scope as assigned
- Pro-active participation in HR Letters-related events or activities
- Support the creation and update of work instructions training plans and standard operating procedures (SOPs) to drive scalability and future growth.
QUALIFICATIONS
- Bachelors degree in human resources Business Administration or related field.
- 3-4 years experience in HR Letters processing or similar administrative HR support role
- Proficient in MS Office (Excel Word Outlook); experience with HRIS is a plus but not required.
- Familiarity with HR ticketing tools and adherence to SLAs for service delivery.
- Strong organizational and multitasking skills.
- Experience in handling global HR operations.
- High attention to detail and accuracy in documentation.
- Highly organized and able to function and adapt in a high demand and changing environment.
- Ability to work in a fast-paced dynamic environment and maintain productivity under pressure.
- Effective verbal and written communication skills in English
- Demonstrate initiative sound judgment and problem-solving skills
- Ability to handle sensitive and confidential information with discretion.
- Experience in transition or project management is nice to have but not required.
- Willing to work on shifting schedule.
- Willing to work in Mandulyong City.
- Willing to work on Ph holiday.
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: . . Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
Required Experience:
Senior IC
Key Skills
- Employee Relations
- ATS
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Administrative Experience
- Human Resources
- Recruiting
- Workday
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
