Croatian-Speaking Junior Customer Support

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Monday to Friday: 10:00 AM 6:30 PM
Saturday & Sunday: 11:00 AM 7:30 PM
(Rotational shifts full-time position)

About the Role

Are you a fluent Croatian speaker with a passion for helping others We are looking for a motivated and empathetic Customer Support Representative to join a growing team working onsite in Athens. You will be the first point of contact for customers providing support and solutions to ensure a smooth and satisfying experience.

Key Responsibilities

Respond to customer inquiries via phone email and live chat in Croatian
Resolve issues efficiently and professionally ensuring high levels of customer satisfaction
Provide information about products services and order status
Escalate complex issues to the appropriate departments when necessary
Maintain accurate records of customer interactions
Collaborate with team members to ensure consistent and quality service

Requirements

Fluent in Croatian (C1 or above)
Good level of English (for internal communication)
Excellent communication and interpersonal skills
Ability to work independently and manage time effectively in a remote environment
Comfortable using computers and basic software tools
Must be legally eligible to work in Greece and reside there

What We Offer

Stable full-time contract
Rotational shifts with work-life balance
Comprehensive training and onboarding
Opportunities for growth in an international company
Supportive and multicultural team environment

Monday to Friday: 10:00 AM 6:30 PM Saturday & Sunday: 11:00 AM 7:30 PM (Rotational shifts full-time position) About the Role Are you a fluent Croatian speaker with a passion for helping others We are looking for a motivated and empathetic Customer Support Representative to join a growing team...