Data Specialist Willowbrook

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the team by actively communicating and reporting pertinent information and data in a comprehensive manner.

• Serves as a resource for statistical information pertaining to research studies registry requirements and/or strategic initiatives conducted within the department or in collaboration with other departments.

• Compiles and maintains various daily monthly and yearly statistical summary data utilizing hospital clinical and/or departmental specific information systems.

• Prepares and provides reports needed on a routine basis for physicians staff and/or management.

• Develops and maintains databases.

• Extracts develops and/or analyzes information and statistical data for research studies project requests and surveys. Meets designated goals for assigned compliance reports.

• Provides and/or sends information requested by internal/external customers (e.g. patients physicians sponsors registries) in a timely manner and meets time sensitive deadlines.

• Supports department with data abstraction for regulatory/accreditation requirements and/or performance/process improvement projects.

• Evaluates data to ensure accuracy and completeness. Ensures that protocol (research and non-research) required events took place and monitors the reporting of data as applicable to scope of department.

• Handles department resources and assignment effectively and efficiently as evidenced by prudent use of office supplies timely data abstraction data entry and data submission.

• Identifies and assumes responsibility of own learning needs consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management.

• Assesses and analyzes present and future needs best evidence trends challenges and opportunities related to department strategic goals.

• Bachelors degree in a health care related field required or four years of experience required in lieu of degree

• Experience in data abstraction and collection obtained via education or experience required

• Two years of hospital or allied health data management experience preferred

• N/A

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Knowledge of current applicable software programs and computer systems; proficient in Windows based applications

• Knowledge of medical terminology anatomy medical records or constituent relationship management (as applied to department assigned)

• General knowledge of statistical analysis techniques

• Ability to independently analyze and solve problems

• Interpersonal skills for interfacing with all levels of customers and collaborating across clinical and non-clinical departments

• Ability to handle multiple priorities with good attention to detail

• Ability to enhance reporting effectiveness and efficiency

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms and more than 2100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Centers (ANCC) Magnet Recognition Program. Houston Methodist Willowbrook Hospital is Northwest Houstons regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services neurology neurosurgery orthopedics and sports medicine and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center Cancer Center Imaging Center Infusion Center Sleep Center Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.