Senior UX Researcher (hybrid)
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Job Location:
Westford, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
What you will do
Johnson Controls is seeking a Senior UX Researcher who thrives on uncovering insights that drive impactful design decisions. This person should be skilled in managing participant panels conducting interviews and workshops and using analytics tools to understand user behavior. They must also be able to clearly articulate the value of research to stakeholders and executives. As UX Researcher you will lead and define research initiatives. You will work collaboratively with cross-functional teams including product managers engineers and other designers to ensure our products meet both user needs and business goals. This position is onsite based in Westford MA. Candidates must be commuting distance to the office or able to relocate.
How you will do it
Plan and execute qualitative and quantitative research studies.
Manage participant recruitment and maintain research panels.
Utilize tools like Glassbox Hotjar or similar for behavioral analysis.
Conduct interviews usability tests and workshops with confidence.
Translate research findings into actionable insights for design and business teams.
Communicate research impact effectively to executives and cross-functional teams.
Create structured research plans aligned with product goals.
Use analytics and observation tools to uncover behavioral patterns.
Facilitate workshops and interviews that engage stakeholders and participants.
Document findings in clear visual reports that influence decision-making.
Showcase value and advocate for user-centered and research-driven designs via presentations.
What you will need
Required
Bachelors or Masters degree in Human-Computer Interaction Psychology Anthropology or related field.
4 years of experience in UX research with a strong portfolio showcasing previous work.
Proficiency with research tools (Glassbox Hotjar UserTesting etc.).
Strong facilitation and communication skills.
Ability to synthesize complex data into clear compelling narratives.
Experience influencing design and product strategy through research.
Excellent communication and collaboration skills to effectively work within cross-functional teams.
Please include a link to your portfolio when submitting your application. This should showcase some work you are proud of and can talk about during an interview.
HIRING SALARY RANGE: $110000 - $145000 (Salary to be determined by the education experience knowledge skills andabilities of the applicant internal equity location and alignment with market data.) This role offers acompetitive Bonus plan that will take into account individual group and corporate performance. Thisposition includes a competitive benefits package. For details please visit the About Us tab on the JohnsonControls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Senior IC
Key Skills
- Arm
- Machine Learning
- AI
- C/C++
- R
- Clinical Trials
- Experience Administering Injections
- Research Experience
- Research & Development
- Assembly
- Semantic Web
- Vulnerability Research
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
