Corporate Services Administrator

This is a remote position.

Schedule

Two slots available:

• CSA #1: TuesdaySaturday (Off: Sunday & Monday)
  

• CSA #2: SundayThursday (Off: Friday & Saturday)
  

Work Hours:

• Weekdays: 9:00 AM5:00 PM (7.5 paid hours/day 30-min unpaid lunch)
  

• Weekends: 7:00 AM4:30 PM (8.5 paid hours/day 1 hour unpaid lunch)
  

Total Weekly Hours: 38.5 hours

Responsibilities

Organisational Administration

• Provide daily administrative support across Employment Production Programs Events Fundraising Sponsorship and Operations.
  

• Manage central inboxes and phone lines; triage and escalate enquiries.
  

• Prepare correspondence reports meeting materials and maintain digital filing.
  

• Assist with travel bookings procurement stock and merchandise fulfilment.
  

• Support CEO COO and CFO with diary and meeting coordination.
  

• Coordinate internal/external communications for key reports and events.
  

Data Systems & Reporting

• Maintain data accuracy across CRM CMS and project management systems.
  

• Extract data and prepare reports for leadership and program teams.
  

• Assist with system migrations and workflow improvements.
  

• Support payroll and rostering data entry.
  

• Ensure proper documentation and CRM processes.
  

Candidate Participant & Community Support

• Serve as first point of contact for candidates participants workshop leaders and support workers.
  

• Support onboarding applications and communication processes.
  

• Coordinate workshops drop-in sessions and online events.
  

• Provide accessible and inclusive information.
  

• Process NDIS quotes and progress-reporting enquiries.
  

Rostering & Program Logistics

• Manage weekday and weekend rosters with the Services & Support Manager.
  

• Maintain rolls absentees support worker rosters and communication groups.
  

• Identify engagement issues and escalate when necessary.
  

• Perform payroll and timesheet reconciliations accurately.
  

Technology & Equipment

• Manage office and technology assets; maintain asset registers.
  

• Assist with onboarding staff system access.
  

• Liaise with the COO for troubleshooting and system improvements.
  

Communications & Engagement

• Create accessible communication templates.
  

• Support newsletters social updates and noticeboards.
  

• Ensure consistent brand tone and accessibility.
  

General

• Participate in staff meetings and action notes.
  

• Maintain confidentiality and uphold organisational values.
  

• Provide cross-department support as required.
  

Requirements

• Minimum 2 years experience in administration communications or member support.
  

• Strong organisational skills and attention to detail.
  

• Excellent written and verbal communication.
  

• Strong problem-solving and ability to think quickly.
  

• Experience with CRM/CMS/project management systems.
  

• Proactive flexible and able to work autonomously in remote settings.
  

• Strong interpersonal skills and commitment to inclusion.
  

• Advantageous: governance/board admin payroll experience.
  

• Beneficial: knowledge of disability education or arts sectors.
  

Selection Criteria

• Qualifications: Certificate/Diploma in Business Administration (desirable).
  

• Admin Expertise: Proven organisational and digital systems skills.
  

• Communication: Professional inclusive correspondence ability.
  

• Customer/Member Service: Strong stakeholder and problem-solving skills.
  

• Attention to Detail: Accurate multi-tasking across competing priorities.
  

• Remote Work: Ability to work flexible shifts/time zones.
  

• Tech Skills: Google Workspace MS Office CRM tools Asana virtual meeting platforms.
  

• Team Collaboration: Effective across diverse teams.
  

• HMO coverage (in eligible locations)
  

• Permanent work-from-home setup
  

• Immediate hiring