Social Worker, Crosstown

Reporting to the Patient Care Manager and working under the clinical direction of the Cardiology Supervisor or designate the ECG Assistant:

• performs Electrocardiogram (ECG) testing and equipment maintenance

• provides test information to the appropriate medical staff member for interpretation

• ensures equipment is functioning and supply inventory is sustained to appropriate levels

• performs related duties such as booking patient appointments maintaining billing records and keeping statistics as required

Education:

• Masters in Social Work from an accredited university. One year of recent related experience in a designated program area or an equivalent combination of education training and experience. Current full registration with the British Columbia College of Social Workers.

• Bachelor of Social Work degree from an accredited School of Social Work with an equivalent combination of education training and experience may be considered. Current full registration with the British Columbia College of Social Workers.

Skills and Abilities:

• Demonstrated ability to communicate with and deal effectively with patients/residents families staff physicians and other health care providers.

• Knowledge of legislation and government policies and procedures related to healthcare.

• Demonstrated ability to gather relevant data and make a biopsychosocial assessment.

• Demonstrated ability to conduct patient/resident assessments.

• Knowledge of other health care disciplines and their role in patient/resident care.

• Demonstrated ability to draw out information that contributes to understanding the patient/residents situation and exploring issues beyond initial concerns.

• Demonstrated ability to work collaboratively as a member of an interdisciplinary team.

• Demonstrated ability to deal with and/or guide others in conflict resolution.

• Physical ability to carry out the duties of the position.

• Ability to work independently and prioritize issues and workload.

• Ability to operate related equipment.

• Ability to participate in research.

• Demonstrated ability to provide supervision and teaching to students.

• Ability to facilitate and influence group and inter-group meetings processes and decision-making

• A competitive salary: The salary range for this position is $42.27/hr - $52.81/hr depending on experience.
• Growth opportunities: We welcome individuals at all stages of their careers offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Pauls Hospital and health campus will represent the most innovative approach to the delivery of integrated care in B.C. and Canada. It is designed to appropriately address the future health needs of patients families and our communities. From hospital care to primary and community health solutions the new St. Pauls Hospital and health campus will continue to lead innovations in care research and teaching. The new St. Pauls Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity dignity and interdependence of all individuals. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Various Opportunities Available:We offer full-time part-time and casual roles across a variety of specialized program areas. These positions are unionized and come with a comprehensive and competitive benefits package along with a pension plan ensuring a rewarding and secure employment experience

Your Day to Day

• Provides therapeutic clinical counselling services to patients/residents families and groups in designated program area by methods such as exploring the clients present situation in order to identify problems personal concerns and treatment objectives facilitating change in coping styles behaviors attitudes and feelings participating with patients/residents families community supports and interdisciplinary treatment teams to coordinate services facilitating meetings and making referrals to appropriate resources.
• Conducts comprehensive social work and psycho-social assessments in designated program area by methods such as interviewing the patient/resident and/or family obtaining relevant information gathering social data regarding the patient/residents family environment culture living situation and financial status and interpreting the data to therapeutically impact the patient/residents and familys coping abilities.
• Maintains patient/resident records by methods such as documenting patient/resident assessments charting patient/resident information preparing progress notes and reports in accordance with established standards and policies and procedures to meet regulatory requirements and documenting for future reference.
• Contributes to the discharge planning process as a member of the interdisciplinary care team by methods such as interviewing the patient/resident and/or family and assessing and determining care needs eligibility and type of service required. Liaises with community partners to assist in developing and coordinating discharge plans for patient/resident with complex needs. Collaborates with hospital and community services to determine discharge needs and alternate level of care for patients/residents to ensure effective utilization of patient/resident resources within the region.
• Provides consultative and direct services to patient/resident families staff and community health professionals regarding community resources and access to these resources by methods such as identifying applicable resources including financial assistance sharing available resource opportunities and suggesting contacts in order to facilitate optimal planning.
• Contributes to clinical care team conferences as a member of the interdisciplinary care team for patient/resident reviews admissions and discharges.
• Supports patients/Families/Teams in the understanding legislative process and criteria particularly related to: Identifying Substitute Decision Makers under Health Care Consent and Care Facility Act (HCCCFAA) Requesting Medical Assistance in Dying Providing Rights Advice under Mental Health Act Acting as an Incapability Assessor under HCCCFAA and acting as a Designated Responder under Adult Guardianship Act.
• Provides on-going program evaluation through methods such as providing input from a social work perspective on a variety of care issues related to the patient/resident and program effectiveness to ensure appropriate and effective treatment of the patient/resident.
• Develops coordinates and delivers in services presentations and/or training related to designated program for the staff in collaboration with other members of the interdisciplinary team by performing duties such as determining relevant content and required audiovisual/handout aids conducting literature searches and planning and coordinating seminars.
• Participates as a member of local committees by methods such as engaging in program/practice evaluation identifying opportunities for change assessing available resources analyzing outcomes and identifying areas for improved efficiency and effectiveness in service delivery to enhance patient/resident service within hospital programs and reduce gaps in services in the community.
• Facilitates/participates in group meetings by performing duties such as facilitating group providing clinical counseling services and providing therapeutic and/or psycho-social education as required.
• Maintains broad knowledge of developments in the Social Work profession by methods such as reviewing literature in specialty area consulting with clinical and community experts within the field and participating in professional development activities in order to evaluate clinical practice and to improve care through new practices.
• Maintains a variety of records such as workload statistics by methods such as recording information into approved formats collating data analyzing trends accounting for variances and recommending an action plan to the Professional Practice Leader Social Work.
• Develops research protocols and conducts approved social work interdisciplinary research and special projects in collaboration with appropriate personnel through methods such as identifying current trends/gaps in literature writing research proposals/grant applications following through with research methodology and disseminating research findings. Ensures clinical practices and protocols are consistent with current research findings.
• Provides teaching and supervision to social work students as assigned by methods such as providing guidance and the opportunity to observe and take an active role in the treatment of social work patients/residents.
• Performs other related duties as assigned.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence living our Mission Vision and Values means providing British Columbians with compassionate socially just exceptional and innovative care every day.

From our humble roots 129 years ago Providence has grown into globally renowned research teaching and care organization. As individuals within a mission-driven organization we choose to be part of Providence Health Care because we value the organizations long commitment to social justice and compassionate care and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xʷməθkwəyəm (Musqueam) Skwxwú7mesh (Squamish) and