Get assignment sheet from Housekeeping office.
Take note all guest request & instruction which provided by HK Supervisor.
Attend the communication meetings of her/his section.
Proper stock of guest amenities cleaning supplies mini bar clean linen are arranged well on the trolley before starting the work.
Check and make note of all the rooms with MAKE UP sign.
Check and make note of all the room with Do Not Disturb sign before the end of the shift and respect the DND sign.
Personally supervise the end of day closing of the service area and makes sure that all equipment are in appropriate place and nothing is left around which can be hazardous.
At the end of the shift or the day she/he has to communicate all information that the next shift or the supervisor has to know for a well running of the operations.
Report to HK Supervisor in case Guest valuables are exposed.
Follow Key Issue no.1 by Attending to the guest we acknowledge guests immediately establish eye contact and greet them in friendly manner. Leave everything when recognising a guest. Provide all guests with professional service
Follow hospitality key no. 3 while entering / leaving guests rooms.
Clean the bath room walls and bathtub thoroughly after the bathtub look for hair. Re place fresh towels amenities and report any maintenance to be attended to Housekeeping.
Remove the rotten flowers and wash the flower vase and place fresh flowers.
Make up the bed; clean the bed room and refill stationeries matches and mini bar. Look for any spot or hair on the bed linen to be removed.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more