Reservations Specialist (Saudi National Only)
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Job Location:
Makkah - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
- Consistently offer exceptional friendly and engaging service.
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling.
- Update reservations ensuring a flawless check in and check out process.
- Answer telephone and email inquiries in a timely manner.
- Assist guests regarding hotel facilities in an informative and helpful way.
- Take ownership of the guests request and ensure follow up according to the hotels standards.
- Follow department policies procedures and service standards.
- Recommend property facilities and assist guests with information and special requests.
- Book room reservation requests enter rooming lists and update accurate information in the system.
- Other duties as assigned.
Qualifications :
- Computer literate in Microsoft Window applications required.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs remaining calm and courteous at all times.
- Guest focused personality is essential; experience is an asset.
- Preferably prior experience working with Opera or a related system.
- Strong interpersonal and problem-solving abilities.
- Fluency in both Arabic & English.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
