Partner Relations Consultant Associate
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Opportunity:
We at Flywire are seeking a motivated and hardworking Partner Relations Consultant - Associate Pay-Ins to manage and streamline the payment process in this role you will work to optimize current partner relationships and identify areas for improvement. This individual will support both the Payment Operations CMT Payouts and Customer Support Teams and serve as a subject matter on the market.
Key responsibilities:
- Consult and assist Flywire Operations Teams in matching incoming payments against partner requests
- Conduct daily follow-up with internal and external teams for unsolved processing issues
- Assist Flywire to conduct Payer KYC
- Assist Flywire to make account receivables reports
- Assist Flywire to leverage qualitative and quantitative feedback to inform decision-making
Qualifications :
Heres what we are looking for:
- BS/BA is preferred
- A financial services or operations background is required
- 1 -2 years relevant working experience
- Experience working in a professional and multi-cultural office environment
- The ability to build processes identifying inefficiencies and potential risks
- Working proficiency in Excel and other online tools (Google Apps Jira etc.)
- Proficiency in Chinese and fluency in English (required) other languages are a plus
- Excellent written and verbal communication skills
- Excellent analytical and problem-solving skills
- Strong attention to details
- An appetite for continuous learning
- Experience with data analysis tools like Looker will be advantageous in this role
Additional Information :
What We Offer:
- Competitive compensation including Restricted Stock Units
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health Wellness Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity gender equality and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.
#Li-Hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business
- Business Process
- Financial Services
- Cloud
- Account Management
- CRM
- Sector
- Client Relationships
- Law
- Project Management
- Research skills
- Political Science
- Portfolio
- Speaking skills
- Analytics
About Company
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, weve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 cou ... View more
