Order Taker Room Service
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Order Taker - Room Service you would be responsible for answering all telephones taking guest orders & dispatches via 2-way communication system and ensure department compliance with service standards.
What will I be doing
As an Order Taker - Room Service you will be responsible for performing the following tasks to the highest standards:
- Handle in room dining guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
- Present a positive professional and courteous image to ensure guest satisfaction
- Maintain the brands high quality standards
- Ability to remain calm and perform all essential functions during emergency situations
- Maintain control of Guest Supplies prepare the needed supplies for requisitions and handle lost and found
EOE/AA/Disabled/Veterans
What are we looking for
An Order Taker - Room Serviceserving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Prior hotel In room dining experience required
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- High School Diploma
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Key Skills
- Agency
- Advertisement
- Esol
- Furniture
- ERP
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
