Senior Customer Engineer (Palo Alto)– Marketing AI CDP

Senior Customer Engineer Marketing AI / CDP

About 5K C&T Services
5K C&T Services is a specialized recruitment and talent solutions partner supporting leading organizations in Customer Experience AI Digital Transformation and Enterprise Technology. We are seeking a highly skilled Senior Customer Engineer to support one of our enterprise clients in implementing and optimizing advanced Customer Data Platform (CDP) and Marketing AI solutions.

Job Overview
The Senior Customer Engineer will be a customer-facing technical leader responsible for guiding enterprise clients through successful CDP implementations data integrations personalization workflows and Marketing AI capabilities.

Key Responsibilities

Serve as the primary technical owner supporting post-sale CDP and Marketing AI solution adoption

Implement data pipelines integrations and workflow configurations using SQL Python and cloud infrastructure

Collaborate with Solution Architects Consultants Product Engineering and Engagement Managers

Act as trusted technical advisor to customer IT leadership and project stakeholders

Build and refine data models supporting segmentation personalization and activation use cases

Establish ETL pipelines and unify customer data across disparate sources

Configure CDP platform features and external data connections (APIs S3 cloud systems)

Deliver clear documentation and provide technical enablement for customer teams

Identify risks remove technical blockers and maintain project timelines

Provide feedback to internal product and engineering teams to improve platform performance

Required Qualifications

Bachelors degree in Computer Science Engineering Mathematics or related field

6 years in customer-facing SaaS implementation involving large-scale datasets

Strong proficiency in SQL scripting (Python Ruby Shell) and cloud environments (AWS preferred)

Hands-on experience with ETL processes and integrating multiple data sources

Experience working with RESTful APIs and tools such as Postman or cURL
Knowledge of CDP CRM DMP or other customer data systems

Familiarity with Snowflake Redshift or similar cloud data warehouses

Excellent communication skills with both technical and non-technical stakeholders

Ability to independently manage deliverables risks prioritization and cross-team alignment

Experience with Agile methodologies and tools such as Jira Asana or Smartsheet

Preferred Qualifications

Experience with marketing technologies CDPs analytics tools or personalization engines

Knowledge of predictive modeling or machine learning fundamentals

Experience with tools such as Looker dbt or Airflow

Familiarity with Java or Scala

Hands-on experience or strong interest in agentic AI prompt engineering or context design

Our Client Offers

Competitive salary and performance bonuses

Health wellness and retirement benefits

Collaborative and fast-paced technical team environment

Career growth in a rapidly expanding AI-driven environment

Location

Palo Alto Hybrid role with 3 days per week onsite.