Hybrid Proofreader, Sr. Mon Fri 2pm-11pm

Williams Lea is hiring for a Hybrid Proofreader Sr. for our Columbus office to work Monday to Friday 2:00 pm to 11:00 pm!

Pay: $22.77/hour plus 10% shift differential

Benefits:

• Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Company Provided Parking
• Additional Employee Perks and Discounts

The Senior Proofreader is an experienced position delivering exceptional customer service to our clients by providing timely and accurate proofreading at an intermediate to advanced level advanced ability to assess documents and has a technical eye to detect and ensure proper spelling grammar verbiage and formatting (proofing edits conversions formatting creation comparisons etc.) for requesters. The position requires advanced software aptitude in those programs used for document production as well as speed and accuracy in a high-volume high-pressure production environment.

The Senior Proofreader may require the training of team members and may be responsible for the day-to-day coordination of workflow within a shift or site.

Job duties:

• (* denotes an essential function)
• *Perform work in proofreading according to established policies and procedures
• *Identify and correct spelling grammar and verbiage errors in complex legal documents
• *Check corrected proofs of legal documents against mark-up for comparison and quality assurance
• *Detect formatting and compositional errors in documents work independently or with appropriate colleagues to correct as required
• *Oversee proofreading assignments coordinates workflow or intake of proofreading assignments within team
• *Troubleshoot more complex requests along with software or hardware problems
• *Utilize appropriate logs and/or tracking software for all assigned work
• *Meet contracted deadlines for accepting completing and delivering all work
• *Communicate with peers supervisor or client on job or deadline issues
• Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests as needed
• Perform workflow coordination duties
• Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines especially when working with escalated deadlines or issues
• Creates and edits documents mail merges charts graphs tables etc.
• Scans and cleans up documents utilizing scanner equipment and appropriate software
• Converts and cleans documents from other software applications
• Help foster a proactive environment of continuous service enhancement and relationship building with the client
• Handle sensitive and/or confidential documents and information
• Perform Quality Assurance on work of others
• Train more junior staff members
• Assist Document Services or peer teams with document production and preparation as needed
• Complete other tasks and assignments as assigned by management
• Interact with clients in person over the phone or electronically
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner

Job qualifications:

• Highschool diploma or equivalent required. Higher level education preferred or equivalent work experience
• Minimum 3 years experience preferably in a legal banking or large corporate environment
• Strong in grammar and composition rules required for editing and proofreading
• English journalism proofreading experience preferred
• Advanced knowledge of MS Word Excel and PowerPoint desired
• Knowledge of a legal timekeeping or job tracking system is preferred
• Ability to work in a fast-paced team environment working both independently and collaboratively
• Ability to prioritize work balance projects and meet deadlines in a timely manner
• Strong attention to detail with good organizational skills and emphasis on accuracy and quality
• Ability to handle sensitive and/or confidential documents and information
• Ability to make independent decisions that conform to business needs and policy
• Ability to troubleshoot more complex or advanced tasks equipment or software concerns on own; understands when to escalate a problem to a supervisory level
• Excellent verbal and written communication skills including professional telephone and email etiquette in the face of immediate deadlines and pressure
• Must be self-motivated with positive can-do attitude
• Proven customer service skills are required to create maintain and enhance customer relationships
• Must be able to interact effectively with multi-functional and diverse backgrounds

Who we are: In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.