Executive Protection Specialist

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER:

Patrol executive floors conduct surveillance activities as appropriate plan and assess driving routes and identify and address potential safety and security weaknesses
Respond to security / safety incidents and effectively manage and deal with emergency situations involving appropriate areas as necessary which may include adjusting security coverage as needed and acting as the first point of contact for escalations
Protect employees information and assets on the executive floors of the organization
Oversee front line support to the executive enhancing the safety and security of both persons and property by deterring and detecting unlawful incidents identifying potential dangers and hazards and minimizing risks at TDBG properties
Provide dedicated Chauffeur service and safety and security support to top Bank executives on bank property or at other venues as needed
Liaise with external stakeholders as appropriate
Use knowledge experience and risk assessment techniques as well as access to internal and external resources and tools to create written reports and plans (e.g. security advances emergency evacuation plans security concept of operations)

SHAREHOLDER:
Prioritize and manage own workload to meet service level requirements for service and productivity
Understand and apply operating policies and procedures
Follow internal and industry regulations and operating practices in completing and recording transactions
Escalate non-standard or high risk activities as necessary
Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
Report / escalate risk issues or process gaps identified
Identify and recommend opportunities to enhance productivity effectiveness and operational efficiency
Ensure necessary due diligence to support the accuracy of all transactions / activities
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE TEAM:

Participate fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Participate in personal performance management and development activities including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to a fair positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank both internally and/or externally

BREADTH & DEPTH

Make decision(s) to adjusting security coverage as needed respond to incidents and act as the first point of contact for escalations
Works autonomously within established procedures
Requires advanced skills and expertise in the provision of security protection services
Monitors and interprets information to identify and solve problems escalating as appropriate
Uses judgement and understanding of process/policy and related laws/regulations when making day-to-day decisions
Focus of work spans from daily weekly to monthly activities
Requires full proficiency in a range of processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
Act as the Lead or Assistant Lead during special events on bank property or at other venues
Generally reports to a Team Manager or Manager

EXPERIENCE & EDUCATION:

Requires strong knowledge of security / counter surveillance measures self-defense techniques and methods and first aid / C.P.R. training (certification required)
Undergraduate degree or relevant professional certifications designations or equivalent experience required

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):