Job Title: | Financial Aid Counselor Scholarships |
| Physical Location: | Kent Campus - Kent OH |
Salary: | $34000 - $37000 |
Basic Function: | To advise students and/or parents on financial aid options; to administer specific financial aid programs. Reports to Assistant Director Student Financial Aid. The financial aid position is in the Scholarship Office. |
Additional Basic Function if applicable: | |
Examples of Duties: | Duties/essential functions may include but not be limited to the following: Counsel students parents University departments and outside agencies on the federal state and Institutional financial aid application process. Conduct presentations to clarify federal state and University regulations regarding the financial aid process. Evaluate and determine appropriate action for invalid or incomplete student financial aid applications. Determine award packages; award aid; recalculate and adjust aid; delete federal state and/or Institutional aid. Maintain accurate and up-to-date reports records and procedures related to all daily tasks programs and job duties ensuring consistency and efficiency in operations. Communicate effectively with students and collaborate with departments across Enrollment Management- including Admissions and Financial Billing and Enrollment Center- regarding student accounts and scholarship-related inquiries. Provide support to administrators and staff utilizing ScholarshipUniverse assisting with navigation troubleshooting and best practices to optimize the student scholarship experience. Ensure all scholarship processes comply with federal state institutional and donor regulations maintaining the highest standards of integrity and accountability. Prepare and analyze detailed reports on scholarship awards fund utilization and related metrics to support data-driven-making and continuous program improvement. |
Additional Examples of Duties if applicable: | |
Minimum Qualifications: | Bachelors degree in a relevant field; three months of experience in student financial aid customer service or a relevant field. License/Certification: None. Knowledge Of: Personal computer applications Experience in Banner and Scholarship Enterprise Platform (ex. ScholarshipUniverse) Skill In: Written verbal and interpersonal communication Ability To: Not applicable |
Preferred Qualifications if applicable: | None. |
Assessments: | Asterisk (*) indicates knowledge skills abilities which require assessments |
Working Conditions / Physical Requirements: | None. |
Working Schedule: | Monday - Friday 8am - 5pm with a remote (hybrid) options available. |
Additional Information: | Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind. |
Disclaimer: | The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities. |
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