Patient Care Technician (PCT) – Progressive Care Unit (PCU) – St. Elizabeth Boardman Hospital

Summary of Primary Function/General Purpose of Position
The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal state and local regulations and within the policies procedures and guidelines of the organization.

Essential Job Functions

• Provides basic patient care to include but not limited to care and comfort vital sign measurement personal care and hygiene and assists with mobility including unit-based specialty duties.

• Acts as liaison between patient and nurse to report changes and/or concerns.

• Provides high-level customer service to all patients patients family visitors and employees.

• Provides accurate precise timely documentation when applicable for patient care.

• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

• Performs delegated tasks once competency has been validated.

• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.

• Fosters independence by encouraging patients to complete tasks as independently as possible.

• Individualizes care based on patients interests and hobbies.

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.

Licensing/Certification

• BLS Basic Life Support (preferred upon hire must obtain from approved source prior to direct patient care)
• Must have completed one of the following: (required)
• Successful completion of nursing aide training program OR
• Successful passing of STNA State Tested Nurse Aide (required if OH LTC) OR CNA Certified Nurse Aide OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Work Experience
Recent experience in acute care physicians office home health/hospice or long term care facility with a preference for the setting in which they are applying (preferred)

Training
EPIC Electronic Health Record (EHR) training (preferred)

Skills

• Ability to clearly communicate to other members of the healthcare team

• Ability to understand and follow directions of healthcare team

• Knowledge of patient and healthcare safety standards and regulations (i.e. falls skin breakdown suicide prevention environment of care)

• Knowledge and demonstration of infection prevention and transmission-based precautions

• Understanding of clerical duties and office-based technology

• Ability to work in a team

• Patient data collection and documentation (i.e. vital signs intake/output change in patient condition)

• Basic hygiene and activities of daily living care

• Ability to assist with feeding hydration and nutrition

• Ability to assist with bowel and bladder elimination

• Ability to assist with ambulation and patient mobility

• Use of clinical technology

• Compassionate relationship-based approach in care activities

• Accountability for completion of assigned tasks

• Escalation of concerns via chain of comma

Working Conditions

• Periods of high stress and fluctuating workloads may occur
• May be exposed to physical altercations and verbal abuse
• May be required to use physical restraints
• May be exposed to high noise levels and bright lights
• May be exposed to limited hazardous substances or body fluids
• May be exposed to human blood and other potentially infectious materials
• May have periods of constant interruptions
• Prolonged periods of working alone

Patient Population

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patients status and interprets the appropriate information needed to identify each patients requirements relative to his or her age specific needs and to provide the care needed as described in departmental policies and procedures.
• Neonates (0-4 weeks)
• Infant (1-12 months)
• Pediatrics (1-12 years)
• Adolescents (13-17 years)
• Adults (18-64 years)
• Geriatrics (65 years and older)