Facilities Coordinator Office Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

MAIN PURPOSE:

• To Pro-actively support the Facility Manager and Hub Manager in the day to day delivery of all facility management related functions and when needed also covering the main Front Desk activities the associated services as well as the first point of contact for Suppliers Vendors and office employees.

MAIN JOB RESPONSIBILITIES:

• This role involves providing exceptional customer service fostering community and collaboration and supporting various workplace initiatives.

• Process invoices without delay and in deadlines as per instruction from the Finance Department

• Office maintenance: Ensure the office is organized and all equipment in proper conditions (equipment e.g. AC Lights Electrical Cafeterias Equipment desks chairs light issues doors etc..).

• Help and achieve customer satisfaction through providing high standard services attention to detail identifying and implementing improvements in FM services as well as implementing of any EMEA roll out activity in timely manner

• Provide excellent customer service to employees and visitors responding to inquiries providing information and addressing concerns promptly and professionally.

GENERAL RESPONSIBILITIES

Operations and Building Management

• Office cleanliness: oversee & report cleanliness in office pantries etc. Janitorial Stationary Post/Courier Engineering& Cleaning Services

• HSE: Ensure a safe and engaging environment for our colleagues and Client through identifying risks during regular site inspections which will be recorded and documented.

• Data Quality: Log monitor and update all issues requests reactive tasks activity and planned tasks office/facilities in our ticketing system Corrigo for all assigned sites

• Communicate and cooperate with landlord where and when necessary and required

• Landlord main of contact. Maintain building procedures and performance measures and ensure they are maintained at all times: Supporting Cleaning and H&S Audits

• Regularly meet Facilities Manager for update and feedback on going FM issues affecting site and understand Client activities which might influence current and/or regular FM operations on site

• Assist in the planning and organization of events in the office.

• Process invoices without delay and in deadlines as per instruction from JLL Finance team and ensure JLL financial processes are followed at all times.

• Regularly meet with vendors and monitor activity keep written documentation about meetings and topics discussed

• Process invoices without delay and in deadlines as per instruction from JLL Finance team and ensure JLL financial processes are followed at all times.

Soft skills

• Take initiative in daily tasks have a pro-active attitude and share knowledge with your peers

• Communicate in professional manner taking the audience into account

• Respond to requests and e-mails in a timely manner

• Front Desk coverage required.

• Meet & greet all those entering the office in a warm professional and polite manner

• Badge management.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.