QA Specialist (Remote)

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in the UK visit the following links.
Careers Page: QA Specialist (International) works on exciting projects with one of KnowBe4s courseware development team. This role is to review course content and test course functionality. Attention to detail and thinking outside the box are necessary in order to identify issues that need to be addressed. The ideal candidate will collaborate with other QA specialists and eLearning developers in a fast-paced environment creating excellent eLearning content and providing feedback to team members that contributes to continuous improvement.

Responsibilities:

• Review and edit course scripts descriptions storyboards and other deliverables
• Review graphics/art department deliverables to ensure the quality and adherence as storyboard dictates
• Test course builds complete issue logs and re-test fixes until the fix passes
• Communication with the team on these issues and provide feedback in a collaborative way that helps to make all the departments in courseware thrive
• Flexibility regarding working hours as they will be working with teams across different time zones
• Take an active role in creating and supporting content that is diverse equitable and inclusive as outlined in the KnowBe4 DEI statement
• Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Requirements:

• Bachelors degree in related field
• Minimum 3 years of relevant experience working in eLearning QA
• Excellent communication skills written and verbal
• Good communication skills in English.
• Able to correct others while at the same time encouraging them to improve their skills

Our Fantastic Benefits