Child Support Services Staff Specialist

Santa Ana, CA - USA

Yearly Salary: $ 66227 - 88566

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

CAREER DESCRIPTION

Child Support Services -Staff Specialist

OPEN TO THE PUBLIC
This recruitment will establish an open eligible list. The eligible list can be used to fill current and future Staff Specialist vacancies within Child Support Services. The eligible list established from this recruitment may also be used to fill similar and/or lower-level classifications throughout the County of Orange.

DEADLINE TO APPLY

This recruitment will remain open for a minimum of five (5) business days and is scheduled to close onSunday November 23 2025 at 11:59 P.M. (PST).

Qualified applicants are encouraged to apply immediately.

ORANGE COUNTY
Orange County is a desirable place to live and is one of the premier employers in the region as well as the third largest populated County in California. At the County you will find a variety individual opportunity job satisfaction and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clickinghere.

CHILD SUPPORT SERVICES (CSS)
Orange County Child Support Services (CSS) is an award-winning forward-thinking agency of over 312 professionals dedicated to helping parents financially support their children. The core mission is assisting parents in establishing paternity establishing financial and medical child support orders and facilitating the payment of that support through various means including court action. Under the direction of the Department Director CSS delivers human services to the community based on a balanced approach emphasizing Customers Staff Business Efficiencies and Performance. CSS also works in close partnership with the Orange County Superior Court California Department of Child Support Services and other local child support agencies throughout California.

Clickherefor more information of Child Support Services.

THE OPPORTUNITY
The department is seeking collaborative flexible and enthusiastic incumbents to work with a dedicated team of individuals who are committed to providing exceptional customer service. Incumbents will also have the skills and competencies to work with executives and other CSS staff and possess a strong drive to make a difference. The Staff Specialist position can be utilized in any of the CSS divisions and will have opportunities to rotate throughout the addition the successful candidate will also demonstrate the following competencies:

Demonstrate strong verbal communication by actively participating in and contributing to discussions in meetings
Effectively lead efforts to support department-wide initiatives
Demonstrate strong writing skills to prepare written summaries
Demonstrate a high level of discretion integrity and confidentiality
Demonstrate intermediate to expert proficiency with Microsoft Office Suite
Demonstrate strong analytical skills by compiling analyzing and interpreting statistical data to evaluate business processes and recommend efficiencies
Demonstrate understanding and recognition of urgent situations and appropriate manner of handling
Demonstrate initiative resourcefulness and the ability to conduct research in support of initiatives and projects
Effectively manage projects including timelines deliverables communication plans and briefings
Confidently represent the Department at internal meetings or external functions with the community other County agencies and or State related activities

MINIMUM QUALIFICATIONS & CORE COMPETENCIES
In addition to the minimum qualifications the ideal candidate will have knowledge and experience related to the following competencies:

Planning and Organizing

Organize and plan to ensure high productivity and efficiency
Effectively prioritize multiple and competing tasks by managing time wisely
Develop project timelines and manage multiple deliverables

Results Oriented and Problem Solving

Clearly understand and embrace the Vision and Mission of CSS in order to meet objectives goals and deadlines
Effectively maintain appropriate focus on outcomes and accomplishments
Convey sense of urgency to complete tasks in a prompt and accurate manner
Be self-sufficient and take initiative in work/projects
Integrate new ideas and contemporary approaches into problem solving
Identify problems needing immediate attention and follow through for resolution

Effective Communication (Verbal and Written)

Write effectively by using correct English grammar punctuation and spelling including producing written documentation that is appropriate for the audience
Effective in communicating information verbally and using appropriate body language
Ability to prepare and verbally present program support information to various groups
Confidently represent Supervisor Manager or CSS at internal organizational meetings and external activities

Analytical Data Gathering

Knowledge of techniques for gathering compiling analyzing and presenting information verbally and in writing
Ability to evaluate complex data and summarize the evaluation of such data in terms of business process improvements trends and/or recommendations
Exhibits innovation and creativity in identifying and resolving problems as they occur
Keen attention to detail
Ability to use good judgment and decision making when conducting analysis of issues and data to support policy and decision making
Analytical skills to gather program information statistics and reports to identify issues and recommendations

Relationship Building Interpersonal Skills

Establish and maintain cooperative working relationship with peers supervisors managers government officials vendorscommunity partners andthe public
Develop internal and external relationships to support collaboration gain understanding and build confidence in the CSS programs
Collaborate with others in support of a project to ensure timely completion and quality product

MINIMUM QUALIFICATIONS
Click hereto learn more about the Minimum Qualifications for theStaff Specialistclassification as well as the physical and mental requirements and the environmental conditions.

RECRUITMENT PROCESS
Human Resource Services screens all application materials for minimum qualifications. After screening candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.

Online Assessment (Weighted 100%)
Candidates whose experience and education appear to best meet the needs of the department will be invited to participate in online examination (s) covering job-related competencies. Some components of this online assessment may be timed.

Eligible List
Once the assessment has been completed HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clickhereto review the policy.

Completion of a background investigation to the satisfaction of the County is required for most assignments.

Based on the Departments needs the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders including spam/junk folders and/or accept emails ending with and . If your email address should change please update your profile at .

FREQUENTLY ASKED QUESTIONS
Clickherefor additional Frequently Asked Questions. For specific information pertaining to this recruitment please contact Brandy Soriaat (714) 245-4580 or .

EEO INFORMATION

Orange County as an equal employment opportunity employer

encourages applicants from diverse backgrounds to apply.

Required Experience:

Staff IC

CAREER DESCRIPTIONChild Support Services -Staff SpecialistOPEN TO THE PUBLICThis recruitment will establish an open eligible list. The eligible list can be used to fill current and future Staff Specialist vacancies within Child Support Services. The eligible list established from this recruitment ma...