Systems Engineer, Co-Managed Services Technology

The Systems Engineer Co-Managed Services will serve as a senior escalation point and technical subject matter expert within our service delivery team. This role ensures client environments including Azure Entra ID VMware servers Intune and Network/LAN are operating at peak efficiency while aligning and setting internal security and configuration baselines. The engineer will also act as a key resource for select named clients collaborating closely across teams and providing technical expertise.

Work youll do

• Serve as senior technical escalation for complex client issues across Microsoft 365 Azure Entra VMware Windows server and Active Directory environments
• Own patching and Intune strategy configuration enforcement and continual improvement
• Define and maintain security baselines within M365 / Intune and ensure client alignment.
• Provide advanced technical leadership and subject matter expertise for projects as needed
• Oversee day-to-day tasks and escalation support for a team of six support engineers
• Ensure adoption configuration and best practice usage of core toolsets (RMM PSA documentation password management monitoring).
• Stay current on Microsoft features and updates to support troubleshooting and advisory roles.
• Coach and mentor other staff ensuring consistent quality and operational excellence.
• Support selective client-facing engagements for key infrastructure accounts
• Create and maintain SOPs technical documentation and knowledge articles to standardize operations.

Qualifications & Experience

• Extensive experience administering and troubleshooting Azure Entra ID Intune VMware Windows Server and M365 environments.
• Proven ability to lead escalations and provide advanced technical troubleshooting.
• Experience overseeing technical staff in day-to-day operations and escalations.
• Strong understanding of patching configuration management and operational baselines.
• Demonstrated experience creating project plans budgets and presenting ideas to senior team members or leadership.
• Excellent communication and collaboration skills with ability to engage in client strategy discussions.

Preferred Skills & Certifications

• Bachelors Degree in an IT/ Computer Science focused path
• 5-8 years of progressive technical experience and demonstrated ownership of complex infrastructure environments
• Microsoft certifications (Enterprise Administrator Expert Security Administrator Azure Solutions Architect) strongly preferred.
• Demonstrated life-cycle experience managing Storage Area Networks Cloud Storage Backup systems and VMware environments required

Growth & Development Expectations

The Senior Technical Operations Engineer is expected to pursue relevant Microsoft certifications contribute recommendations to the internal operations roadmap and continuously improve processes that enhance service delivery and client satisfaction.

ABOUT SC&H
SC&H is a national consulting and financial services firm with an expanding global footprint home to people who believe in the power of trusted personal relationships. Everyone here shares a passion for driving results fueled by the genuine connections we forge. Our expert capabilities and exceptional service have shaped the firms longstanding reputation for excellence and impressive growth. But its the partnerships we build and the success we help deliver that make each day rewarding for our colleagues our clients and our communities.

Recognized annually by Inc. Baltimore Business Journal Accounting Today and Inside Public Accounting as a Best Place to Work SC&H is routinely named one of the fastest-growing firms for organic growth in the United States. Our success is powered by 13 diverse practices at the intersection of finance technology and accounting; 430 professionals across offices in Maryland Tysons Corner / Washington D.C. Philadelphia Chicago and India; and a client base ranging from emerging growth to world-renowned Fortune 500 companies. This is the place to build lasting professional relationships grow your skills and fulfill your potential.

SC&H
Make it Rewarding.

Salary & Benefits

The expected annual base salary for this position is $. Salary offers are made based on a variety of candidate specific factors such as candidates skills performance job responsibilities prior relevant experience certain degrees and certifications and market considerations.

As a 100% employee-owned firm SC&H offers the unique benefit of real equity ownership for every colleague with at least 1 year of service. Watch your stake grow as your tenure increases and the firm achieves success. We also offer a comprehensive health plan with multiple options to suit your needs at least 4 weeks of paid time off 8 firm-paid holidays 401k with employer match and an annual firm trip for you and a guest to an all-inclusive tropical location.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or protected veteran status or any other legally protected basis in accordance with applicable law.