Job Description:

In order to support customer services organisation Airbus is looking for a

Parking & Storage (P&S) and Return To Service (RTS) Engineering Manager (d/f/m)

You will join a team of highly motivated professionals across the globe striving to develop and deliver value-adding support and services to our customers in the field of Maintenance & Retrofit Engineering (SIM) within the customer services organisation. We are developing a unique front desk for the Maintenance & Retrofit Engineering perimeter and want to reinforce our capacity to answer customer queries by improving time coverage quality performance and on-time deliveries.

In this context you will contribute to the P&S/RTS front desk performance and drive continuous improvement related to the Customer Front Desk process tools and governance to ensure the best queries answer is provided to our customers.

Your location

Bremen is a charming city full of history in the northwest of addition to being one of the countrys greenest cities it offers wonderful sights a rich culture urban flair and culinary delights. Its also a great place for seaside lovers being located just an hours drive from the North Sea coast.

Your benefits

• Attractive salary and special payments

• 30 days paid vacation and extra days-off for special occasions

• Excellent upskilling opportunities and great international group wide development prospects

• Special benefits: employer-funded pension employee stock options discounted car leasing special conditions for insurances transportation subsidy employee benefits at cooperating companies

• On-site-facilities: Kindergarten close to the site medical officer for check-ups and other health-related services canteen and cafeteria

• Compatibility of family & work (job sharing part-time models flexible working hours individual timeout)

• Working in a diverse environment with more than 140 nationalities where every voice is heard

Your tasks and responsibilities

• Answer the daily P&S queries from operators through TechRequest and define recovery actions to return the aircraft to airworthy conditions in case of deviations.

• Identify risks of unsafe or unsecure conditions related to Parking & Storage conditions.

• Define priorities and coordinate a network of contributors from Airbus internal operators and airworthiness authorities.

• Represent Airbus in front of Airworthiness Authorities Customers (airlines and lessors) or Industry stakeholders in the field of expertise.

• Monitor and manage subcontracting performance of answer to customer queries (OTD RFT Subcontractor autonomy etc.).

• Escalate any blocked query/ risk and ensure good technical communication with Front Desk officers in other sites (Beijing Mobile Europe).

• Drive continuous improvement initiatives to restore/ maintain performance including managing the monthly Quality Review Meeting with the subcontractor.

• Assess and provide required resource budget and make-or-buy strategy to meet the Customer Front Desk ambition (Input for yearly OP exercise).

Desired skills and qualifications

• Educated to a 5 years degree level (or equivalent) in engineering or a related discipline.

• A minimum of 5 years of relevant experience within the aviation sector/environment.

• Experience in working in an airline / MRO in the field of Maintenance and Engineering is a plus

• Knowledge of A/C engineering and configuration management (structure or system).

• Familiarity with Airbus documentation (SRM/ASR AMM/MP IPC/AIPC PMS AWL etc.).

• Customer-oriented mindset with good negotiation interpersonal and communication skills.

• English: Negotiation level; German is a plus.

• Capacity to communicate and be adaptable to different cultures fostering a trustful and inclusive environment.

Please apply only if you meet all of the requirements highlighted in bold.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

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