Sr. Field Applications Specialist

Burlington - Canada

Monthly Salary: $ 85000 - 141125

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Work Schedule

Other

Environmental Conditions

Office

Job Description

Sr Field Applications Specialist

R-

The role can be Remote in North America (US or Canada)

At Thermo Fisher Scientific youll discover impactful work innovative thinking and a culture dedicated to working the right way for the right reasons - with the customer always top of mind. The work we do matters like helping customers find cures for cancer and protecting the environment. As the world leader in serving science with the largest investment in R&D in the industry our colleagues are empowered to realize their full potential as part of a fast-growing global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building an exciting career with us.

Location Information:

This role supports our Lab Automation group with headquarters in Burington Ontario. Our team designs manufactures and installs robotic solutions globally accelerating drug discovery synthetic biology research and clinical testing for major pharmaceutical and biotechnology customers. Learn more about Laboratory Automation on our website you will make an impact:

As a Sr. Field Application Specialist you play an important role in the implementation of custom automated laboratory projects. This will be achieved through applying Thermo Fisher Scientifics Momentum Automation Workflow software and will include testing & problem solving of automated robotic systems integrated with specialized instrumentation to defined specifications! Understanding the customers scientific workflows will enable you to optimize processes for efficiency and consistent high-quality results.

What you will contribute:

Team Collaboration

Collaborate with multi-functional project teams that include the end customer Application Scientists Project Managers Integrators Designers and Software Developers to plan and develop ETO solutions
Optimize the customers workflows while delivering reliable results
Lead discussions as the domain guide and provide customers with system introduction-level training
Share feedback with internal teams to help drive and implement continuous improvements

Key Responsibilities

Translate customer scientific requirements to develop implement and validate sophisticated large-scale automated workflows using our scheduling software coordinated with a wide array of diagnostic laboratory instruments.
Serve as the technical lead in defining data-handling requirements and configuring systems to get along with the customers Lab Information Management System (LIMS) as needed.
Teach and optimize robot/mover motion and workflows for efficiency and reliability
Conduct robust testing strategies to ensure customer happiness and optimally achieve site acceptance test (SAT) approval
Ensure systems are coordinated according to protocols and defined standard operating procedures
Maintaining uptime and providing technical assistance to ensure continuous operation of Thermo Fisher manufactured products
Lead support requirements for third-party instruments integrated into the robotic system.

How will you get there

Education:

Bachelors degree preferred in science (Biology Chemistry Computer) Engineering or related field.

Experience:

8 years minimum relevant industry experience
5 years in a role directly collaborating with customers in a professional environment
Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset

Knowledge & Skills:

High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices
Strong analytical skills to identify and address appropriate solutions to complex requirements
Proficiency with programming languages (C Python or other)
Familiarity with IQ/OQ validation or GxP requirements is preferred
Solid understanding of software and computer communications
Demonstrated ability to lead influence and collaborate with customers and various team functions
Strong organization planning and time leadership skills

Other Requirements:

Valid Passport
Ability to travel 75% of the time internationally without restrictions

At Thermo Fisher Scientific each one of our 125000 outstanding minds has a unique story to tell. Join us on our missionenabling our customers to make the world healthier cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation and Benefits

The salary range estimated for this position based in Canada is $85000.00$141125.00.

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

Senior IC

Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionSr Field Applications SpecialistR-The role can be Remote in North America (US or Canada)At Thermo Fisher Scientific youll discover impactful work innovative thinking and a culture dedicated to working the right way for the right reasons ...