TechOps Admin, Nashville
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
At Offchain Labs we arent just building products: were leading a movement.
As pioneers in blockchain scalability and security were at the forefront of transforming how the world interacts with decentralized applications. Were laying the foundation that will define the next generation of digital commerce governance and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology without compromising on its core principles: decentralization security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If youre energized by solving unprecedented problems and believe in the role that decentralized systems will play in creating a more equitable digital future then we want to hear from you.
Why Offchain Labs
Offchain Labs is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One the most widely adopted Ethereum scaling solution that exists today.
Arbitrums ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain Labs technology to build their own Arbitrum chains. Major players in the space Robinhood BlackRock Ethena Labs Securitize Aave and Apechain are all using the Arbitrum stack.
Arbitrums thriving ecosystem wouldnt exist without our advanced technology stack. Arbitrum Prysm ZeroDev. These arent just product names. These are tools that are actively reshaping whats possible on Ethereum and advancing its core infrastructure.
To top it all off Were backed by $124 million in funding. Weve demonstrated consistent execution with billions in secured value thousands of supported projects and infrastructure processing millions of transactions seamlessly.
The Role
- We are seeking a highly motivated and capable IT Systems Administrator to join our growing this role you will be a critical point of contact for our employees providing exceptional technical support and ensuring the smooth operation of our employee facing IT infrastructure. This position will be based out of our Nashville office and will require hands-on work with physical devices and systems while providing support to employees.
What youll do:
- Provide timely and effective technical support to employees across all departments and locations
- Work inside of our Nashville datacenter to deploy and manage hardware
- Troubleshoot and resolve hardware software and networking issues
- Onboard new employees setting up accounts and devices
- Assist with IT-related training and documentation
- Identity and Access Management
- Manage and maintain our identity provider (Okta or similar) and access control systems
- Administer user accounts and permissions in SaaS solutions like MS-365 Google Workspace and/or AWS
- Ensure compliance with security policies and best practices
- Manage our small office network including fiber connections routers switches and wireless access points
- Monitor network performance and troubleshoot connectivity issues
- Install and maintain conferencing equipment
- Manage network drops and cabling
- Manage and administer a diverse range of devices including macOS ChromeOS iOS and Android devices
- Implement and maintain MDM solutions (Jamf or similar) for device management and security
- Ensure operating systems and software are up to date
- Monitor and respond to security events and incidents
- Implement security measures to protect company data and systems
- Stay informed about security threats and vulnerabilities
- Assist with the selection and procurement of IT hardware and software
- Manage the lifecycle of IT equipment including disposal and replacement
What youll need:
- Proven experience as an IT Systems Administrator or similar role
- Strong understanding of networking principles and technologies (TCP/IP DNS DHCP firewalls)
- Experience with identity providers and access management solutions (e.g. Okta keycloak MS-365 Google Workspace AWS IAM)
- Hands-on experience with managing and troubleshooting macOS ChromeOS iOS and Android devices
- Familiarity with MDM solutions (Kandji Intune Jamf Google Workspace MDM)
- Ability to diagnose and resolve hardware and software issues
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
Perks:
- Remote-first global workforce NY office
- Annual company offsite team onsites
- Professional reimbursement program (facilitates industry conference attendance certifications and more)
- Medical dental & vision coverage (US some other countries)
- 401k retirement plan company match (US only)
- Wellness stipend
- Home office set up / ergonomic equipment program
Attention Offchain Labs Job Seekers:
This role cannot be performed in California or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received please email emailprotected
At Offchain Labs we are committed to building a welcoming and supportive workplace for all employees regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Data Entry
- Adobe Acrobat
- AS400
- EDI
- Microsoft Outlook
- Cloud Architecture
- Microsoft Excel
- Quick Books
- Administrative Experience
- Order Fulfillment
- Project Implementation
- Sales Support
About Company
Offchain Labs is a company that is dedicated to building cutting-edge scaling solutions for Ethereum. Our mission is to enable developers, businesses, and individuals to fully experience Ethereum without compromises.
