Conversion request for Bera Nirjhar (3J921) Department Background - Workforce Support Services
Workforce Services is within the Enterprise Technology & Services (ETS) organization at Morgan Stanley. Workforce Services (WS) hosts the Firms global support services from global call centers to executive support. Within WS Technology Delivery Management (TDM) specifically focuses on the enablement of our enterprise technology leaders with a broad range of services from project management to strategy execution and organizational design.
Position Overview
The Delivery Manager is responsible for driving and managing key initiatives across the WS organization. This individual ensures that all initiatives adhere to firmwide standards deliver measurable value and support enterprise transformation goals. The person will collaborate with regional execution teams global PMO leadership and global stakeholders ensuring transparency consistency and accountability.
Key Responsibilities
Project Oversight Management & Execution
>Oversee the execution of projects to ensure they are delivered on time within scope and within budget.
>Adhere to project management methodologies tools and best practices in alignment with TDM Standard Operating Procedures.
>Personally manage and execute high-profile business-critical projects
Strategic Planning & Alignment
>Collaborate with senior stakeholders to ensure initiatives align with broader organizational goals.
>Contribute to the development prioritization and refinement of strategic project roadmaps.
>Identify and recommend opportunities for operational optimization and transformation to drive organizational excellence.
Stakeholder Management
>Engage with global stakeholders to define project scopes objectives and success criteria.
>Facilitate clear and consistent communication between all stakeholders aligned to the initiatives being managed
>Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
Risk & Issue Management
>Proactively identify assess and mitigate project risks and issues.
>Develop contingency plans and lead resolution efforts to maintain delivery momentum.
Performance Monitoring & Reporting
>Define and track key performance indicators (KPIs) and success metrics for regional projects.
>Provide regular data-driven portfolio updates to stakeholders and senior leadership highlighting progress risks and opportunities.
Qualifications
Education & Experience
>3-5 years of project/program management experience
>Proven success managing complex cross-functional portfolios in a matrixed organization.
>Experience with virtual and global collaboration and related techniques.
>Excellent analytic skills strong experience in metrics/KPI creation and management.
>Excellent written and verbal presentation skills with a high attention to detail.
Skills & Competencies
>Strong leadership communication and stakeholder engagement skills.
>Deep understanding of project management methodologies (Agile Waterfall Hybrid).
>Proficiency in project and portfolio management tools (e.g. MS Project JIRA PowerBi Excel PowerPoint).
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe please copy and paste into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.