Application Support Team Lead Leeds

Harrogate - UK

Yearly Salary: GBP 48000 - 52000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Application Support Team Lead

Application Support Team Lead
Leeds West Yorkshire (x3 days per week in the office)
48000 to 52000 per year
Plus excellent company benefits and incentives

The Opportunity:

ISR are recruiting for an Application Support Team Lead on behalf of a multi-national technology company with their UK head office based in central Leeds.

The role will involve leading a small team consisting of x1 Application Engineer and x2 Application Testers conducting 1-2-1s performance reviews and personal improvement plans.

You will also act as an escalation point for the team assisting in both the support and deployment of applications.

The ideal candidate will be someone with management experience (managing BAU tickets and project related resource requirements) who is ok with being hands on 30-40% of the with DevOps background would be experience with Azure DevOps TSQL SQL Server ITIL incident and problem management PowerShell IIS custom application deployments.

Skills and Experience:

Proven experience leading a team of IT professionals conducting 1-2-1s and performance reviews
Extensive experience in application support troubleshooting and deployment
Knowledge of the following technologies:
Microsoft SQL Server & TSQL
PowerShell Scripting & Automation
Microsoft IIS
MCSE or MCITP certifications (highly desirable)
Some knowledge of security standards and ITIL practices

Role and Responsibilities:

Supervise mentor and identify training needs for the application support team
Implement and monitor service level agreements (SLAs) and key performance indicators (KPIs)
Assist in logging investigating and rectifying all application-related incidents problems and changes on the customers supported systems
Oversee and execute application deployments bug fixes and implement changes in both Production and Non-Production environments
Monitor business-critical services and applications effectively identifying areas for improvement and implementing preventative maintenance interventions

Applications:

To hear more about our client and this opportunity working as an Application Support Team Lead based in Leeds West Yorkshire; please call James Sample at ISR Recruitment on 0or please send me a copy of your very latest CV () and/or online business profile for an immediate call back.

Please call James here at ISR on 0to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology

Application Support Team LeadApplication Support Team LeadLeeds West Yorkshire (x3 days per week in the office)48000 to 52000 per yearPlus excellent company benefits and incentivesThe Opportunity:ISR are recruiting for an Application Support Team Lead on behalf of a multi-national technology company...