Primary Role:
As an Employee Benefits Account Administrator you will be responsible for assisting Account Managers Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices policies and procedures of the Company.
Duties and Responsibilities:
Working with Account Manager on all business functions including enrolling employees in a proprietary online enrollment system reporting reconciling employees and benefits with employers and carriers addressing employee benefit questions and claims inquiries and ensuring clients needs are met
Assisting Account Manager with Annual Enrollment by helping create communication material preparing spreadsheets testing the online enrollment system enrolling employees in benefits generating consolidated bills and reconciling everything after enrollment is over
Establishing and maintaining strong and effective business relationships with clients carriers and management
Other projects and duties as assigned by Unit Leader Account Managers or Account Executives
Key Competencies:
To perform the job successfully an individual should demonstrate the following competencies:
Teamwork Supports all organizational departments in a collaborative effort for everyone to succeed
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed
Quality Management Demonstrates attention to detail
Project Management Ability to work with a team and adhere to deadlines
Qualification Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education
1-2 years administrative experience or previous work experience related to group health insurance preferred
High school diploma or equivalent required
Bachelors Degree desired but not required
L&H License required or able to obtain within 120 days from hire
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger handle or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events.
Other Requirements:
Must hold a valid Drivers License
Dependable transportation
Public Speaking/Language Skills:
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.
Bilingual in English and Spanish a big plus.
Math Skills:
Bilingual in English and Spanish a big plus.
Reasoning Ability:
Bilingual in English and Spanish a big plus.
Computer Skills:
To perform this job successfully an individual should be proficient in Microsoft Office including Excel Word and Power Point; follow guidelines on working in BMS (BenefitPoint) for premium efficiency with your team.
About Us
HUB International is a recognized global leader dedicated to helping individuals and
companies navigate risk and manage the complexities of insurance.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Unclear Seniority
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.