Enrollment Counselor for Executive Programs

Get Set for Cumberlands!

Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth leadership and service.

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The position requires excellent communication skills the ability to be a dynamic team player and experience in education or work abroad.

The Enrollment Counselor for Executive Programs coordinates admissions process and enrollment of qualified international graduate students. She/he will perform a broad range of duties to meet the needs of the International Student program including admissions advising and registration.

Job Requirements:

• Should be a U.S. citizen or a Legal Permanent Resident.

• Bachelors Degree preferred

• Must possess good people skills ability to communicate honestly and with tact for students who may not qualify for admissions

• Outstanding telephone skills; polite friendly manner working with students

• Proficient in computer literacy and knowledgeable of Microsoft Office

• Must show initiative adaptability resourcefulness dependability and ability to take action

• Customer Service Experience.

• Excellent analytical communication and writing skills.

• Ability to work flexible schedule.

• Will require occasional weekend work and travel.

• Office hours and work times are based on student needs; including availability for students worldwide.

Key Duties and Responsibilities:

• Manages admissions process including inquiries correspondence collection and maintaining admissions data.

• Inputting students information into ERP/CRM in order to provide accurate and efficient reporting and processing for International Graduate Services purposes.

• Working with admissions staff to keep student records up-to-date and accurately entered into ERP/CSM database.

• Responsible for maintaining admissions reports daily weekly and monthly applicant/inquiry statistical reports.

• Evaluates prospective student applications and transcripts using consistent standards for admissions to the University.

• Communicate effectively with applicants in a timely manner

• Provides thorough knowledge of the University academic departments programs curricula methods of program delivery and expectations.

• Collaboration with academic departments and administration on a regular basis and ability to build/maintain positive relationships.

• Transcript Evaluations for program requirements (recommended hours content areas GPA requirements etc.) for meeting program standards for the University and State certification process.

• Provide prompt and efficient customer service through the Department of International Graduate Services and for the University.

• Learn and execute new information and data processes that are required to meet needs of the Department of International Graduate Services staff.

• Represent the University at events.

• Receives reviews and uploads student admissions documents.

• Advising prospective students and help them maintain lawful immigration status through continuous education on immigration regulations policies and procedures.

• Assist with orientations for International students.

• Performs other duties as assigned.

• Willing to travel to residency locations as needed.

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a

life-more-abundant.