Operations Intern
Winter 2025 Hybrid (New York)
At we believe getting dressed should feel empoweringnot overwhelming. And that includes the way people shop. Our mission is to take the work out of getting dressed so our customers can focus on the work that matters to them. As an intern on our Operations team youll gain end-to-end visibility into our operations and logistics functions from product arrival into our 3PL to customer delivery and CX have exposure to our 3PL retail stores and resale and dropship partners and have the opportunity to work cross-functionally across production e-commerce retail and CX.
This internship is ideal for someone whos analytics-focused detail-oriented and eager to get hands-on experience in a fast-moving e-commerce business.
What Youll Do:
Monitor daily 3PL operations including outbound shipments inbound POs and returns
Identify and troubleshoot order exceptions manual returns fulfillment issues and product management within Shopify
Communicate closely with our CX team to support troubleshooting and flagging customer issues to internal teams
Use Excel to support inventory management through weekly reporting and reconciliations
Work closely with our retail locations on weekly shipments ship from store operations and inventory management
Support dropship partner performance (on-time shipping inventory returns)
Support cross-functional operations projects including pop-ups trade shows and inventory counts
Help develop processes that make our operations functions more efficient and error-free
What Were Looking For:
Strong problem-solver with the ability to handle multiple priorities at once
Proficient in Microsoft Excel with a strong understanding of basic formulas and data manipulation including sorting and filtering pivot tables vlookups and interpreting data
An interest in retail fashion operations or supply chain
Strong communication skills and attention to detail
Familiarity with Shopify is a plus
Details:
This is a paid part-time internship with a rate of $19-20 per hour. The role is hybrid-based in New York City (1 day a week in office).
Internship begins in Winter 2025 with timing and duration to be finalized by the People team
Required Experience:
Intern
M.M.LaFleur is a New York-based womenswear brand known for introducing the world to Power Casual: the clothing equivalent of work-life balance. They were founded on the belief that when women succeed, the world becomes a better place.