Veterinary Financial Coordinator
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at South Carolina Veterinary Specialists and Emergency Care
South Carolina Veterinary Specialists & Emergency Care a Thrive Pet Healthcare Partner is now hiring a Financial Coordinator to join our growing team. This person will fill a critical role in ensuring we provide excellent client service and effective communication between our veterinary healthcare team and our clients.
The Veterinary Financial Coordinator is responsible for auditing patient charts to ensure proper charge capture updating charges and estimates acting as a liaison between clients and doctors and ensuring financial protocols are followed by staff. The financial coordinator manages client finances including presenting and explaining fees collecting updated estimates processing payments and handling insurance and financing questions. Key responsibilities also include managing accounts receivable and collections efforts and providing financial training for team members.
This is a full-time position requiring availability 5 days a week primarily day time hours. Some weekends and holidays may be required.
The right candidate:
Has at least two (2) years veterinary technician experience in emergency/specialty veterinary practice.
Values client service and building relationships.
Has experience with charge capturing procedures and is able to work with DVMs and technical team to develop treatment plans and discharge instruction templates and protocols.
Possess strong working knowledge of ezyVet Smartflow Excel Word and Sharepoint.
Understands and can apply basic accounting and billing principles and terminology. Has the ability to do basic math without the aid of a calculator and has aptitude for medical math.
Is self-directed motivated and organized. Takes initiative and manages time well.
Demonstrates critical thinking and problem-solving skills. Has attention to detail is meticulous and thorough with all work assignments
Has a positive energetic and upbeat personality
Employs considerable tact and diplomacy when required. Diffuses emotionally charged situations while remaining professional. Has the ability to greet and communicate with clients in a professional and friendly manner.
Is flexible and adaptable; able to keep composure and focus with changing priorities.
Is highly confidential trustworthy and able to follow through with commitments.
Core responsibilities include:
Client relations:
- Act as a liaison between clients and veterinary staff.
- Present and explain estimates fees and invoices to clients. Collect deposits and payments.
- Answer client questions about procedures and costs.
Financial management:
- Audit patient charts and accurately update charges and estimates for services rendered.
- Assist with billing-related activities and manage accounts receivable.
Administrative and training:
- Provide financial training for new hires and on-going training for staff members as needed.
- Monitor financial performance and identify areas for improvement.
- Ensuring practice management software reflects codes that are accurate across all platforms.
Other duties:
- Some clinical shifts may be required
Why work at South Carolina Veterinary Specialists & Emergency Care Our focus is delivering exceptional patient care and superior client service. It is at the heart of all we do. We strive to live by our core values: Service Empathy Accountability Joy Exploration and Team! If these values resonate with you and you want to be a part of a hospital culture that fosters teamwork and collaboration and a caring supportive professional and family environment we hope you will apply!
Benefits our care in action
We provide benefits spread comprehensively across your mental physical emotional and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
Paid time offincluding 8-weeks of full-pay parental leave bereavement to grieve both humans and pets and time off for new pet adoptions
Top quality medical dental and vision insuranceplus health savings account and flexible spending account
Pet perksincluding free exams discounts on products and services and more at all Thrive Pet Healthcare locations
Generously subsidizedbackup and ongoing care supportfor children adults and pets
Mental health benefitsincluding coaching and therapy sessions
401k with employer contributionand no waiting period
Continuing education anddevelopment supportthrough our library offree CE coursesand paid time off for CE
.and so much more!
At Thrive Pet Healthcare we celebrate and embrace the uniqueness and diversity of all our team members pet parents and pets. We strive to create a diverse equitable and inclusive culture where all team members belong and feel empowered.
If you are an experienced veterinary service professional with a contagious passion for providing exceptional veterinary care to your patients and amazing customer service to their owners we want you on our team!
If your experience matches what we are looking for please apply today! We look forward to hearing from you!
Required Experience:
IC
Key Skills
- MAC
- HVAC
- Cabling
- Home Care
- Litigation Paralegal
About Company
Thrive Pet Healthcare is a nationwide network of veterinary clinics, including emergency vets, urgent care vets, primary care vets, and specialty vets.
