Client Service Representative

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profile Job Location:

Providence County, RI - USA

profile Monthly Salary: USD 30 - 30
profile Experience Required: 4-5years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About the Opportunity
A rapidly growing technology management organization is seeking a Customer Service Representative to join our on-site client support team. This is an excellent opportunity for a motivated detail-oriented professional with strong communication skills and a passion for delivering exceptional customer experiences in a dynamic environment.

Why Youll Love This Role:
Youll be part of a fast-paced customer-focused environment where initiative and professionalism are valued. Youll have the chance to work with leading-edge technology while directly impacting client satisfaction and operational success.




Key Responsibilities

  • Respond promptly to service requests and provide solutions that meet client expectations with professionalism.

  • Monitor and maintain supply levels at client locations ensuring readiness for ongoing operations.

  • Support supply chain and device inventory management under your supervisors guidance.

  • Monitor equipment performance and coordinate preventative maintenance.

  • Deliver high-quality service that fosters trust and long-term relationships with clients.





Requirements

Basic Qualifications

  • High school diploma or equivalent.

  • Strong customer service organizational and time management skills.

  • Excellent communication and interpersonal abilities.

  • Technically inclined with the ability to learn new systems and processes quickly.

  • Reliable transportation and willingness to travel between client sites (mileage reimbursed).


Preferred Qualifications

  • Experience with print copy scan and fax devices.

  • 3 years of experience in a B2B service or technology support role.

  • Professional certifications such as A or Network are a plus.

  • Familiarity with network infrastructure and related software applications.




Benefits

What We Offer

  • Competitive compensation and mileage reimbursement.

  • Opportunities for professional development and certification support.

  • A collaborative inclusive and growth-oriented work environment.



About the OpportunityA rapidly growing technology management organization is seeking a Customer Service Representative to join our on-site client support team. This is an excellent opportunity for a motivated detail-oriented professional with strong communication skills and a passion for delivering ...
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Company Industry

IT Services and IT Consulting

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