Product Designer

Shenzhen - China

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Our Journey

The ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members money and time and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective in 2014 ShopBack now powers over US$5.5 billion in annual sales for over 20000 online and in-store partners and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings ShopBack continues to create value for both members and merchants. Notably its payment solution ShopBack Pay offers members a convenient and rewarding payment option at checkout.

Join our mission to revolutionise shopping!

At ShopBack we transform shopping journeys into rewarding experiences. As a Product Designer youll focus on supporting design lead to design intuitive and effective internal tools and workflows. Your designs will directly improve how our teams operate internally enhancing productivity and innovation across the company.

Youll collaborate closely with diverse cross-functional teams including engineering product management and operations across multiple markets. Your solutions will not only streamline internal processes but also drive efficiency through integrating AI and evolving our internal tool design systems.

If youre driven by designing meaningful and practical solutions shaping the way people work and overcoming technical constraints wed love to hear from you.

Your Adventure Ahead

Scope of works

ShopBack B2B solution: Rewards as a service
Internal tools: Design products reshaping internal operations and workflows.
Workflow optimisation: Improve cross-team efficiency leveraging potential AI capabilities.
Design System maintenance: Maintain and evolve our internal tool design systems.

What you will do:

Solving complex problems: Simplify internal user experiences transforming technical requirements and business processes into intuitive designs.
Research internal user needs: Conduct research to deeply understand internal user pain points and inform solution design.
Design intuitive user interfaces: Craft practical and engaging interfaces for internal applications and contribute to our design system.
Collaborate across teams: Work closely with product managers engineers operational leaders and business stakeholders daily ensuring alignment and effectiveness.
Champion internal users: Advocate for internal users consistently improving the employee experience and operational efficiency through design.
Data-driven design: Utilise analytics and internal user feedback to validate and iterate your designs effectively.

What its like working here:

Lets own our challenges! Here were more than just job titles. When a problem arises everyone has the power to step in and make a real impact on our organisation and the products we create.
Every day is a chance to improve. Perfection isnt our starting point; we believe in learning and adapting as we move forward whether its in product development or our own professional growth.
We succeed as a team. Our focus is on shared success not individual triumphs. By bringing together our diverse skills backgrounds and perspectives were better equipped to tackle even the most difficult tasks together.

Essentials to Succeed

Were on the lookout for someone special and heres the kind of profile were excited about:
Emerging product or experience designer: 2-3 years experience in digital product design preferably focused on internal tools enterprise solutions or service design.
Proven UI/UX competence: Your portfolio demonstrates clear rationale for your design decisions showcasing strong user interface and experience design skills.
Strong communicator: Comfortable conducting research interviews collaborating with diverse stakeholders and coordinating with engineering teams.
Proactive problem-solver: Thrives in fast-paced ambiguous environments taking initiative to solve challenging problems.
Interest in operational excellence: Passionate about designing for internal tools and workflows keen on enhancing productivity and collaboration.

If this sounds like you wed love to hear from you. Lets chat about how you could be an exceptional addition to our team!

Apply now with your resume and portfolio (must have)!

ShopBackers DNA

Grit - We tackle all challenges head-on working together to solve problems and achieve success.
Hunger - We value hard work and having relentless drive.
Speed - We move fast and have a bias for action all to deliver maximum impact.
Impact - We focus on results always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset constantly striving to learn improve and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid open and collaborative culture where feedback is valued for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sexual orientation national origin age disability genetic information veteran status or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications analyse resumes match candidates to roles generate interview notes and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully securely and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting emailprotected.

Required Experience:

Our JourneyThe ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members m...