Service Contract Coordinator
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
We have an opportunity for a Service Contract Coordinator to join us at Honeywell in Heathrow where you will be responsible for Support the Field Service Leader to ensure that Honeywell Building Solutions meets its contractual requirements and exceeds customer expectations at the Heathrow Airport sites ensuring Honeywell meet and exceed Key Performance Indicators relating to the service delivery and provide daytime Engineering support and cover including isolations work. This is a fixed site role based at our customer site at Heathrow Airport.
Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software hardware and services Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security energy and operational efficiencies to create a better building experience.
Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.
Responsibilities
- Support the Field Service Leader (FSL) focusing on service delivery and key metrics for the customer and be the on-site point of contact when FSL is not available.
- Updating and managing Honeywell activity on the customer service tool (Maximo) along with day to day delivery of the services including some customer meetings and performance reporting
- Work closely with the Honeywell support teams to ensure smooth order booking and invoicing as well as working the closely with the night-shift lead engineer to ensure works are scheduled and carried out appropriately.
- Providing engineering service during the day time shift in line with customer needs including isolations works
- Driving Health and Safety culture through the team and ensuring playbook is complete on time every month
Qualifications
- Experience working within a fields projects or service environment ideally with fire systems engineering with hands on experience of large scale fire systems.
- Service delivery experience including standard processes and contract awareness.
- Decision making skills with the ability to make considered and effective decisions and take clear action to address issues
- Experience of Microsoft Office packages with It skills to ensure accurate completion of required documentation.
- Good customer facing skills coupled with effective communication skills at all levels
Our offer
- Market specific training and on-going personal development
- Competitive salary and generous benefits
- Work for a well-known brand with a continued focus on innovation and growth
- Join a dynamic team where most leaders are promoted from within
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and make an impact!
#FutureShaper
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more
