Service Advisor Automotive Service Center
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Job Location:
Lake Forest, CA - USA
Hourly Salary:
$ 25 - 35
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
What we offer:
- At Midas we provide dealership- level expertise with the personal touch of a trusted local shop. Were committed to building a rewarding and supportive work environment where our team members can grow and succeed. As a Service Advisor youll enjoy these great benefits:
- Competitive Pay with performance based commissions and bonuses.
- Year End Bonus to recognize your hard work and contributions.
- 5 Day Work Schedule Monday- Saturday 8:00am- 5:00pm with Sundays always off.
- Paid Holidays and Vacation Time- 5 paid holidays and 5 vacation days each year.
- Birthday Off Upon Request- because you deserve to celebrate!
- Daily Overtime Opportunities for those looking to boost earnings.
- Clean Organized and Professional Shop with modern tools and diagnostic equipment.
- Adaptive Learning Training Program- short daily sessions with reward point opportunities.
- ASE Certification Incentives- earn $1.50/ hour raise for each ASE certification achieved (including the C1 Service Consultant ASE) with testing costs covered by Midas
- Employee Discounts and Opportunities to work on your own vehicle.
- Be part of a high- performing high traffic location with excellent Google rating.
- Join a AAA Approved Repair Facility that delivers dealership quality service with a personal touch.
About the Role:
As a Service Advisor youll be the connection between our customers and our service team. Your role is to ensure every customer receives transparent communication trusted recommendations and an outstanding service experience from start to finish.
Key Responsibilities:
- Greet customers warmly and professionally creating a welcoming first impressions
- Listen carefully to customer concerns and document vehicle issues accurately.
- Inspect vehicles and provide clear accurate service recommendations.
- Prepare detailed estimates and explain repairs in simple customer- friendly terms.
- Communicate effectively with technicians to coordinate accurate and timely service.
- Keep customers informed of repair progress costs and completion timelines.
- Review completed work with customers and ensure their satisfaction.
- Maintain organized accurate customer and vehicle records.
- Help keep the service counter and waiting area neat and professional.
- Uphold the Midas commitment to honesty integrity and exceptional customer care.
What were Looking For:
- Previous experience as a Service Advisor Customer Service Representative or similar role preferred.
- Strong communication and interpersonal skills with a professional positive attitude.
- Ability to multitask stay organized and work efficiently in a fast-paced environment.
- Basic automotive knowledge preferred- were happy to train the right candidate.
- Familiarity with shop management or scheduling software is a plus.
- Commitment to delivering dealership quality service with a personal touch.
- Valid drivers license and clean driving record required.
Join Us Today:
If youre passionate about helping customers and providing dealership level service in a friendly supportive environment wed love to hear from you!
Apply now to become a Service Advisor at Midas and help us redefine what is means to be a trusted dealership.
If youre passionate about helping customers and providing dealership level service in a friendly supportive environment wed love to hear from you!
Apply now to become a Service Advisor at Midas and help us redefine what is means to be a trusted dealership.
Compensation: $25.00 - $35.00 per hour
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Trust your local Midas store for Total Car Care including, brake repair, oil change, tires mufflers & exhaust and all of your auto repair needs. Schedule an appointment at Midas.com today.
