Automotive Service Advisor
Share
Job Location:
Glendale, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Service Advisor at Sanderson Ford youll be the first point of contact for customers: listening to their needs scheduling service and helping ensure a smooth repair process. Youll be part of a dealership that values its history its people and its commitment to serving customers and the community. A consistent winner of the Presidents Award Sanderson Ford is Fords most awarded dealership for customer service and was built by service. If youre committed to quality service dont hesitate to apply!
Benefits
- Competitive Pay
- Flexible Working Hours
- New & Used Vehicle Purchase Discounts
- Service & Parts Discounts
- Health Insurance
- Dental & Vision Coverage
- Life Insurance
- Disability Coverage
- PTO & Sick Leave
- 401(k) Retirement Plan
- Paid Vacation
- Paid Holidays
- Provided Uniforms
- Contact Us for Details!
Responsibilities
- Greet customers promptly and professionally
- Gather customer and vehicle information
- Accurately document vehicle symptoms as described by the customer
- Recommend maintenance based on vehicle age mileage and service history
- Prepare clear and accurate repair estimates
- Establish follow-up times and maintain active communication with customers
- Monitor vehicle progress throughout the day and provide timely updates
- Ensure final invoices match completed repair order work
- Explain all repairs services and charges to customers
Requirements
- Minimum 3 years of experience in a service department
- Previous Ford dealership experience is a plus
- Strong automotive knowledge and problem-solving ability
- Proven track record of exceptional customer service
- Experience as a Service Advisor Assistant Lane Manager or Service Consultant
- Energetic positive and professional attitude
- Commitment to a long-term career with a growing organization
- Strong computer skills and willingness to learn new systems
- Ability to lift 50 lbs and stand for extended periods
- Ability to thrive in a fast-paced environment
- High school diploma or equivalent
- Ability to pass background and drug screening
Sanderson Ford is an Equal Opportunity Employer committed to diversity and inclusion. We prohibit discrimination based on race color religion sex sexual orientation national origin disability genetic information pregnancy or any other protected characteristic under federal state or local law.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
We are seeking Automotive Gas Engine Heavy Line Technicians to join our team. The role of the Gas Engine Heavy Line Mechanic is to perform repairs and maintenan...
