Principal Product Manager Toast IQ
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.
Toast IQ is our AI partner designed to give restaurant operators smarter insights deeper personalization and the ability to take action across the Toast ecosystem. Building on this foundation were introducing new premium intelligence experiences that help operators save time increase revenue and run better businesses.
Were entering an exciting phase of expanding this product to thousands of restaurants. Foundational to this growth is experimenting with monetization models launching premium experiences and driving adoption at scale. Thats where you come in.
A day in the life (Responsibilities)
As the Principal Product Manager for Toast IQ youll help own new experiments and features for Toasts new AI assistant offering. Youll shape how we package test and scale advanced capabilities while driving clear customer value.
Youll partner closely with engineering design data science go-to-market and third-party partners to define the future of AI-powered insights at Toast. If you thrive in zero-to-one product building and care about how operators discover and use intelligence tools this role is for you.
- Build advanced AI experiences Lead development of differentiated intelligence features that enhance operator productivity and decision-making.
- Enhance personalization and automation Scale tailored experiences and actionable insights that adapt to each operators unique business.
- Drive customer engagement and adoption Highlight value through in-product experiences and community-driven proof points.
- Partner cross-functionally Collaborate with ML Product PLG GTM and Design teams to deliver premium high-impact experiences.
What youll need to thrive (Requirements)
- 6 years of product management experience ideally in GTM and commercialization of new products 0-to-1 products startups AI/ML or monetized B2B/B2C products.
- Strong technical fluency; comfortable with APIs data and personalization frameworks.
- Experience with LLMs experimentation personalization or automation technologies is a plus.
- Skilled at building cross-functional alignment across engineering ML GTM and partnerships.
- Strong ability to balance customer value with monetization strategy.
- Excellent written and verbal communication skills.
Special Sauce
- Experience with 3P partnerships or personalization ecosystems.
- Hospitality operations or B2B SaaS background.
- Familiarity with customer communities or usage-driven adoption programs
AI at Toast
At Toast one of our company values is that were hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary our total rewards components include cash compensation (overtime bonus/commissions if eligible) benefits and equity (if eligible).
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.
