Senior Project Manager (SaaS Implementation)

Adelaide - Australia

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Full-time Permanent
Preferred locations: Perth or Melbourne Adelaide Brisbane & Sydney considered
Hybrid working: 2 days in office 3 days WFH

Does a competitive salary package with company stock five wellness days per year a flexible benefits package of $1000 per year and a fantastic team culture spark your interest

Meet AlayaCare! Were a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia Canada the US and beyond. Our platform helps care providers deliver exceptional service in homes communities and residential settings.

Were big on Tech with Purpose and passionate about improving lives - all while having a little fun along the way (weve been known to enjoy a team lunch or three).

The Role:

Were on the lookout for a Senior Project Manager whos ready to bring their stakeholder management skills in SaaS implementation projects to the table. Reporting to our Professional Services leadership youll help get our customers up and running on our SaaS solutions across the region.

Your days will involve:

Leading customer scoping sessions and onboarding projects to ensure smooth and successful implementations
Preparing and managing contracts budgets timelines and customer sign-offs before project commencement
Facilitating and supporting the diligent documenting of scoping workshops and developing detailed Custom Implementation Plans (scope schedule and budget reviews)
Overseeing complex implementation projects from start to go-live - on time on budget and with satisfied customers
Coordinating and collaborating with the Software Development & Technical Consulting team to define price and schedule new feature requests
Negotiating project variations or issues with customers as needed
Ensuring accurate time tracking cost allocation and weekly project reporting
Partnering closely with Customer Success Consultants to deliver high-quality & timely project outcomes.

Youll thrive in this role if you:

Bring 3-5 years of experience managing Medium to Large SaaS Implementation Projects (Please do not apply if you dont have experience in software implementations)
Have a Project Management certification
Are proficient in PM tools such as PSA solutions Slack Teams Project & Jira
Can demonstrate very capable communication skills and your ability to build strong relationships with clients & other stakeholders (and to have those tough conversations)
Know how to plan execute & manage time against many concurrent projects at any one time.

Bonus points if you:

Have knowledge of the aged or disability care sector
Have previous experience with SaaS products in these sectors

We believe great work should be rewarded. Heres how we show our appreciation:

Choose your own 2 days/week in office 3 days WFH
Competitive salary company stock offering
5 Wellness days per year
$1000/year flexible benefits package
22 weeks company-paid parental leave
2 days company-paid volunteer leave to support causes you care about
Team lunches events & wellness activities
A genuinely open inclusive and collaborative culture
A chance to do purposeful work in the fast-paced tech sector whilst making real impact in the care space.

Belonging matters.

Were committed to building an organisation that reflects the communities we serve. Diversity equity inclusion and accessibility arent just buzzwords here theyre woven into everything we do.

Need adjustments to participate in the recruitment process Weve got you. Just reach out to our HR team: . We do not accept unsolicited CVs from Recruitment Agencies.

Required Experience:

Senior IC

Full-time Permanent Preferred locations: Perth or Melbourne Adelaide Brisbane & Sydney considered Hybrid working: 2 days in office 3 days WFH Does a competitive salary package with company stock five wellness days per year a flexible benefits package of $1000 per year and a fantastic team culture...

Full-time Permanent
Preferred locations: Perth or Melbourne Adelaide Brisbane & Sydney considered
Hybrid working: 2 days in office 3 days WFH