Manager Nurse Department of Neurology Medical Group

The Manager Nurse reflects the mission vision and values of Northwestern Memorial adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

The Manager Nurse is responsible for managing the clinical staff in the Practice overseeing various clinical functions that impact patient care patient flow and patient satisfaction; and maintaining a solid understanding of all relevant policies procedures and regulatory requirements. The Nurse Manager oversees the telephone triage function performed by the clinical staff and provides staff education related to clinical care and quality issues. This position will also have an active role in providing direct patient care.

Responsibilities:

• Manage the clinical staff including telephone triage function providing direction inspiration and counseling
• Oversee various clinical functions that impact patient care patient flow and patient satisfaction
• Oversee office-based procedures
• Provide staff education related to clinical care and quality issues to provide excellence in patient care
• Maintain solid understanding of all relevant policies procedures and regulatory requirements ensuring compliance
• Work closely with practice and physician leadership to ensure smooth and efficient operations in the practice in an environment that is both challenging and rewarding
• Consistently model the organizations philosophy of customer service

Qualifications :

Required:

• Bachelor of Science degree in Nursing
• Registered Professional Nurse license by State of Illinois
• Certified in Basic CPR

Preferred:

• Previous supervisory experience
• Minimum 3 years of experience in ambulatory care

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Remote Work :

No

Employment Type :

Full-time